Retail Supervisor (4 hrs)

Deichmann SE; Epsom; On-site; GBP 12,000 - 19,000; Part time

Job summary

Deichmann are seeking a Retail Supervisor for the Epsom store in a part-time, permanent capacity consisting of 4 hours per week. You will support store management, lead a small team on shift, and help deliver an exceptional shopping experience to customers.

The role offers a competitive hourly rate and potential commissions. Ideal candidates will have energy, drive and retail experience, with the ability to work on a fast-paced shop floor and provide outstanding customer service while

Qualifications

• Previous retail experience and supervisory experience preferred.
• Strong customer service focus with the ability to lead a team.
• Ability to work in a fast-paced store environment and handle busy periods.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, cash handling and related admin duties.
• Deliver excellent customer service and build product knowledge.
• Lead by example to promote complementary products and reach targets.
• Assist management in achieving store sales targets and KPI’s.
• Ensure displays are refreshed and contributions to merchandising are accurate.
• Manage stock deliveries and store transfers; address customer queries.

Skills

Leadership

Customer service

Team supervision

Store operations

Job description

Here are the full details of the position you have selected. If you have any questions or need any assistance before applying below, please email our Recruitment team on careers@deichmann\.com including the advert reference.

Job reference : 000150-2026-038417

Full time/Part time : 4 hour contracts available

Location : Unit 29, The Ashley Centre, Epsom, KT18 5AL

Start date : Immediately

Purpose : Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Epsom store.
You will be offered a competitive hourly rate of up to £14.21 per hour + non contractual, hourly sales commission.
At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers.
In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career.
This is a part time, permanent position and you will be contracted to work 4 hours per week.

Ideal candidate : If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!
You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.
You will have previous retail experience and ideally will have worked as a supervisor previously.

Key activities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example, by recommending and promoting complimentary products with each sale.
• Assisting management in leading the team, to achieve store sales targets and KPI’s.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Personal characteristics

• Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self-motivated, with a positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks - including stock SKU management.
• High levels of attention to detail.
• The ability to work both individually and as part of a diverse team.
• The commitment to work 4 hours per week and the flexibility to work any day (Monday - Sunday).

Salary/Pay : up to £14.21 per hour + non contractual, hourly sales commission.