Retail Supervisor (8 hrs)

Deichmann SE; Workington; On-site; GBP 15,808 - 22,515; Part time

Job summary

Deichmann SE in Workington is seeking a Retail Supervisor for a part-time, permanent role. The position offers 8 hours per week at an hourly rate of up to £13.91 with potential for a non-contractual hourly sales commission.

You will support the store management team and help deliver an exceptional shopping experience to customers in the Workington store located at 17 Risman Place, Washington Square. The ideal candidate will have retail experience, leadership ability, and a proactive approach to

Qualifications

• Previous retail experience.
• Experience as supervisor preferred.
• Ability to lead a team.
• Strong customer service skills.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and associated admin duties.
• Offer excellent levels of customer service and have strong product knowledge.
• Lead by example, promoting complimentary products with each sale.
• Assist management in leading the team to achieve store sales targets and KPIs.
• Support team members as required.
• Ensure the store is correctly merchandised and displays are inviting.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Skills

Team leadership

Customer service

Communication

Attention to detail

Self-motivated

Job description

Job reference : 000023-2026-038175

Full time/Part time : 8 hour contracts available

Location : 17 Risman Place, Washington Square, Workington CA14 3DU

Start date : Immediately

Purpose

Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Workington store.

You will be offered a competitive hourly rate of up to £13.91 per hour + non contractual, hourly sales commission.

At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers.

In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career.

This is a part time, permanent position and you will be contracted to work 8 hours per week.

Ideal candidate

If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!

You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.

You will have previous retail experience and ideally will have worked as a supervisor previously.

Key activities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example, by recommending and promoting complimentary products with each sale.
• Assisting management in leading the team, to achieve store sales targets and KPI’s.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Personal characteristics

• Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self‑motivated, with a positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks – including stock SKU management.
• High levels of attention to detail.
• The ability to work both individually and as part of a diverse team.
• The commitment to work 8 hours per week and the flexibility to work any day (Monday - Sunday).

Salary/Pay

up to £13.91 per hour + non contractual, hourly sales commission.