Retail Supervisor

Superdrug; Ulceby; On-site; Full time

Job summary

Superdrug is seeking a passionate Team Leader to join their team, overseeing day-to-day operations and driving sales. This role involves engaging and developing team members while ensuring exceptional customer service standards. Ideal candidates will have relevant supervisory experience, an understanding of retail KPIs, and a commitment to promoting teamwork.

Benefits

Up to 28 days holiday

Up to 30% discount for you and a nominated friend or family member

Excellent training

Access to Wagestream

Enhanced company sick pay

Qualifications

• Supervisory or team leader experience within a fast-paced high street retailer.
• Understanding of retail Key Performance Indicators.
• Willingness to carry out piercing services.

Responsibilities

• Support the management team in day-to-day business activities.
• Drive sales and develop excellent customer service.
• Maximize profit by reducing shrinkage and costs.

Skills

Management skills

Motivation

Customer service

Sales

Confidence

Resilience

Coaching

Job description

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Location: 88 High Street, Scunthorpe, Humberside DN15 6XX

Hours: 16 hours a week with an opportunity to work more hours, 4 days, 4-hour shifts

Salary: £13.00 Per Hour

Why Superdrug?

Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressures are on? Leading your team, hitting targets, progressing your career—that’s what it’s all about. Hard work, yes, but rewarding too. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service, and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!

The Role

What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team. It is real think on your feet stuff! We recognize you are Superdrug’s future Store Managers.

• You’ll support the management team in the day-to-day business activities
• Driving sales, alongside the development and delivery of excellent customer service and store standards.
• Involved in maximising profit by working hard to reduce shrinkage, damages, till errors, and costs.

About you

• Ideally supervisory or team leader experience within a fast-paced high street retailer
• Understanding of retail Key Performance Indicators; including sales, profit, and service
• Confidence, resilience, and ambition with the ability to help others develop and improve their skills
• Willingness to carry out piercing services for our customers (training provided; not essential as part of the role)
• Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers

We want you, together with Superdrug, to help make a difference to the Health & Beauty Retail sector. Apply now to find out more as we want to hear from you!

Here’s how you are rewarded

• Up to 28 days holiday
• Up to 30% discount for you and a nominated friend or family member
• Excellent training
• Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money, and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support