Retail Supervisor

Screwfix Direct; Tudhoe; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in Tudhoe is seeking a Retail Supervisor responsible for team leadership and providing exceptional customer service. The ideal candidate will oversee store operations, manage stock, and ensure customer queries are handled effectively. With a competitive salary and benefits like 28 days annual leave, a great pension scheme, and discounts, this is an excellent opportunity to advance your career in a supportive environment.

Benefits

28 days annual leave

Competitive salary

Award-winning company pension scheme

20% discount with Screwfix and B&Q

Discounted healthcare

Excellent training and ongoing development

Qualifications

• Experienced supervisor or duty manager accustomed to managing a small team in a fast-paced environment.
• Able to provide excellent customer service translating into sales.
• Positive attitude and hard work ethic.

Responsibilities

• Lead the team and provide excellent customer service.
• Ensure store standards and smooth operations.
• Manage stock and handle cash reconciliations.

Skills

Customer service

Team leadership

Sales skills

Communication

Problem-solving

Job description

You'll be a vital part of the team, getting stuck in and leading by example. Whether you're front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you'll be on the right track for a promising career with us! Opening hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (9am to 4pm), WHAT'S IT LIKE TO BE A RETAIL SUPERVISOR?

• Host - you'll be the team leader, hosting in store, setting an example of what great looks like. You'll understand what your customers need, guide them to the right products, and make it super easy for them
• Store standards - you'll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team - you'll join a team who take pride in their store, working together and having lots of fun along the way!
  An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
• Great at giving amazing customer service, and able to translate that into sales
• Inquisitive, ever-questioning and ever-improving
• Passionate about our business
• Friendly, flexible, reliable, honest and like to work hard!
  Joining Screwfix means joining a growing team - full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• We'll also help you be the best you can be, with excellent training and ongoing development.