Retail Supervisor

SUPERDRUG; Plymouth; On-site; GBP 11,000 - 12,000; Part time

Benefits offered by this job

28 days holiday

30% discount for you and family

Excellent training

Sales incentives

Stream earnings app

Job summary

Superdrug is seeking a Supervisor in Plymouth to support the management team and lead a small team on a 16-hour weekly contract. You will drive sales, coach colleagues, ensure excellent customer service, and help keep stock and till accuracy at peak levels.

The role offers flexible shifts and opportunities to grow within the store. Based in Units 12 and 13, Drakes Circus Shopping Centre, Plymouth, the role emphasizes people leadership, KPI awareness, and a customer-first approach that aligns

Qualifications

• Supervisory or team leader experience within a fast-paced high street retailer preferred.
• Understanding of retail Key Performance Indicators; including sales, profit and service.
• The ability to help others to develop and improve their skills.
• Willingness to carry out piercing services for our customers (training provided and not essential as part of the role).

Responsibilities

• Support the management team with day-to-day store operations.
• Drive sales and deliver the level of customer service that enhances the store experience.
• Keep shelves stocked and the store looking its best.
• Help reduce shrinkage and till errors to keep store performance on track.
• Motivate colleagues to achieve targets in a fast-paced environment.

Skills

Supervisory experience

Team leadership

Retail KPIs

Coaching

Customer service

Job description

Shape Your Leadership Journey - Become a Supervisor Today

Location:Units 12 and 13, Drakes Circus Shopping Centre, Plymouth, Devon PL1 1EA

Hours: 16 hours a week with the opportunity to work more hours

Shifts: Flexible

Salary: £13.50 per hour

Why Superdrug?

At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice & top-notch service.

We're all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!

Hard work? Absolutely.

Rewarding? Always.

Here's the exciting bit... A great day includes:

Can you motivate others and keep the energy high in a fast-paced environment? If you're all about leading a team, smashing targets, and building a career you're proud of, we've got the perfect opportunity for you.

At Superdrug, your day will be all about making customers feel amazing, sharing our amazing Star Buys, and helping everyone leave the store feeling great.

You'll be right there supporting the management team with the day-to-day running of the store, driving sales, and delivering the kind of customer service that keeps people coming back. From keeping shelves stocked and the store looking its best, to helping reduce shrinkage and till errors, you'll play a big part in helping the team hit targets and keep things running smoothly.

No two days are the same, and that's what makes it fun!

What you'll bring to the role:

• Supervisory or team leader experience within a fast-paced high street retailer preferred
• Understanding of retail Key Performance Indicators; including sales, profit and service
• The ability to help others to develop and improve their skills
• Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)

Why You’ll Love Working with Us

• Up to 28 days holiday
• Up to 30% discount for you and a friend or family member
• Excellent training
• Great sales incentives
• Get instant access to Stream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support

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