Retail Supervisor

Superdrug; Hamilton; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

28 days holiday

Staff discount 30%

Training program

Sales incentives

Stream earnings app

Sick pay & pregnancy support

Job summary

Superdrug in Hamilton is seeking a motivated Supervisor to lead a small store team on a 16-hour week, with flexible Mon-Sun shifts AM/PM. You will drive sales, support management, keep shelves stocked and deliver a high standard of customer service, while learning to reduce shrinkage and till errors.

The role fits someone with prior supervisory experience in fast-paced retail, a solid understanding of KPIs (sales, profit, service), and a willingness to train in specialist services for customers.

Qualifications

• Supervisory or team leader experience within a fast-paced high street retailer.
• Understanding of retail KPIs including sales, profit and service.
• Ability to help others develop and improve their skills.
• Willingness to perform piercing services for customers (training provided).

Responsibilities

• Lead the store team and drive sales in a fast-paced environment.
• Support management in day-to-day store operations.
• Keep shelves stocked and the store presentable.
• Help reduce shrinkage and till errors and hit targets.
• Contribute to delivering excellent customer service.

Skills

Supervisory experience

Retail KPIs understanding

Team development

Customer service

Job description

Shape Your Leadership Journey – Become a Supervisor Today

Location: Unit 10 Regent Way, Hamilton, Scotland ML3 7AJ

Hours: 16 hours a week with the opportunity to work more hours

Shifts: Flexible, Mon-Sun AM/PM

Salary: £13.50 per hour

Why Superdrug?

At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice & top-notch service.

We’re all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!

Hard work? Absolutely.

Rewarding? Always.

Here’s The Exciting Bit… A Great Day Includes

Can you motivate others and keep the energy high in a fast-paced environment? If you’re all about leading a team, smashing targets, and building a career you’re proud of, we’ve got the perfect opportunity for you.

At Superdrug, your day will be all about making customers feel amazing, sharing our amazing Star Buys, and helping everyone leave the store feeling great.

You’ll be right there supporting the management team with the day-to-day running of the store, driving sales, and delivering the kind of customer service that keeps people coming back. From keeping shelves stocked and the store looking its best, to helping reduce shrinkage and till errors, you’ll play a big part in helping the team hit targets and keep things running smoothly.

No two days are the same, and that’s what makes it fun!

What You’ll Bring To The Role

• Supervisory or team leader experience within a fast-paced high street retailerpreferred
• Understanding of retail Key Performance Indicators; including sales, profit and service
• The ability to help others to develop and improve their skills
• Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)

Why You’ll Love Working with Us

• Up to 28 days holiday
• Up to 30% discount for you and a friend or family member
• Excellent training
• Great sales incentives
• Get instant access to Stream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support

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