Retail Supervisor

Screwfix Direct Ltd; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading company as a Service Assistant, where you will play a crucial role in customer service and warehouse operations. With excellent training programs and flexible shifts, you can build a promising career while maintaining a healthy work-life balance.

Benefits

Cycle to work scheme

High Street Shopping Discounts

Share Plans

Health & Wellbeing resources

Pension and Life Cover

Enhanced family leave policies

Training and Career Development

Long service awards

Inclusive Culture initiatives

Responsibilities

• Lead by example in customer service and warehouse operations.
• Help customers front-of-house and maintain high standards.

Job description

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!

Opening hours:

• Monday - Friday (7am to 8pm)
• Saturday (7am to 6pm)
• Sunday (9am to 4pm)

Benefits and Development Opportunities

• Cycle to work: Enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
• High Street Shopping Discounts: Save money at Screwfix, B&Q, and other major retailers.
• Share Plans: Become a Kingfisher shareholder with various schemes.
• Health & Wellbeing: 20% off Nuffield Gym memberships, mental health resources, and access to counselling services.
• Pension and Life Cover: Contribute to an award-winning pension plan with up to 14% contributions and up to 4x your salary in life cover.
• Family and Work-Life Balance: Enhanced family leave policies and flexible working options.
• Training and Career Development: Participate in programmes like First Steps to Management, Power Up to Trade+, Trade Up to Branch Manager, and wider learning opportunities including LinkedIn Learning and Skills Forward.
• Recognition and Rewards: Long service awards and celebrating milestones.
• Inclusive Culture: Supportive environment with Employee Inclusion Network 'Us' to promote diversity and inclusion.

Application Process

Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a Service Assistant role, you’ll also need to complete a Situational Judgement Test.

Interview and Offer

Prepare for competency-based questions and learn about us through visits or research. Successful candidates will receive an offer after pre-employment checks and contract signing.