Retail Supervisor

Screwfix; Harlow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company is looking for a Retail Supervisor at their Harlow branch. In this role, you'll lead a dedicated team, ensure excellent customer service, and manage store standards. Join Screwfix for a rewarding career with competitive pay, benefits, and opportunities for development.

Benefits

28 days annual leave, increasing with service

Competitive salary

Company pension scheme (up to 14% contribution)

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Excellent training and ongoing development

Qualifications

• Experienced supervisor or duty manager in a fast-paced environment.
• Ability to give excellent customer service and translate that into sales.
• Friendly, reliable, and hardworking attitude.

Responsibilities

• Lead the team and set a standard for customer service.
• Manage store operations including cash reconciliations and stock management.
• Work collaboratively with the team to maintain store pride.

Skills

Customer Service

Team Leadership

Sales Skills

Store Standards Management

Job description

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Are you passionate about retail and looking for a new challenge? We are hiring a Retail Supervisor for our Harlow Screwfix branch.

This role requires availability on both Weekdays and Weekends.

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday - Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Qualifications

• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
• Great at giving amazing customer service, and able to translate that into sales
• Inquisitive, ever-questioning and ever-improving
• Passionate about our business
• Friendly, flexible, reliable, honest and like to work hard!

WHAT’S IN IT FOR YOU?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• We’ll also help you be the best you can be, with excellent training and ongoing development.