Retail Supervisor

Travis Perkins Trading Company Limited; Bentley; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading retail company is seeking a Retail Supervisor in Bentley to enhance customer experience and lead the team. You will handle deliveries, stock management, and provide excellent service. Ideal candidates will be passionate about teamwork and thrive in a dynamic retail environment. This role offers various benefits including holidays, pension scheme, and discounts across multiple companies.

Benefits

22 days' holidays + Bank Holidays

Company pension scheme and life assurance

Bonus scheme

Cycle to work scheme

Discounts at over 1000 other retailers

Qualifications

• Hard work and passion focused on delivering great service.
• A love of teamwork and proactive engagement.
• A positive attitude to enhance customer experience.
• Reliability to ensure presence when needed.
• Bringing your whole self to work.

Responsibilities

• Support and motivate the team as needed.
• Check and unpack deliveries, stock shelves.
• Deliver exceptional customer service.
• Build relationships with customers.
• Maintain branch standards and product availability.

Skills

Teamwork

Customer service

Positive attitude

Flexibility

Job description

Retail Supervisor in Doncaster Sprotbrough, 40 hours per week. At Toolstation, we're not just interested in what you can bring to us today, but also in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. You'll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships, and going above and beyond to make our customers happy.

This isn't your average retail role. It's much more than just a store job. As a retail supervisor, you'll serve customers, support the Store Manager, check deliveries, pick items from the warehouse, and stock shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.

Day-to-day Responsibilities

• Supporting the team, whether it's standing in for the Store Manager, motivating and engaging the team, or coaching the team to grow sales and achieve targets.
• Mucking in, checking and unpacking deliveries, stocking shelves, cleaning the branch, and putting orders together.
• Delivering great service, providing a great customer experience with a smile, and coaching the team to do the same.
• Asking questions and building relationships, making sure our customers leave the branch with everything they need for the job.
• Building a fun working environment, maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.

Requirements

• Hard work and passion, focused on delivering great service.
• A love of teamwork, happy to muck in and get your hands dirty.
• A positive attitude, making sure that our customers have a great experience while in our branch.
• Reliability, being there when we need you, being flexible, and fun to be around.
• Being yourself, bringing your whole self to work, and letting your true personality shine through.

Benefits

• 22 days' holidays + Bank Holidays.
• Company pension scheme and life assurance.
• Bonus scheme.
• Cycle to work scheme.
• Save and buy as you earn.
• 20% discounts across all Travis Perkins companies.
• Financial education and support.
• Recognition awards.
• Discounts at over 1000 other retailers.
• Family-friendly policies around maternity, paternity, adoption, and surrogacy.

Toolstation is one of Britain's fastest-growing multi-channel retailers of tools, accessories, and building supplies, and an integral part of Travis Perkins plc. We're committed to equal opportunities and welcome applications from all qualified candidates.