Retail Store Supervisor — Lead Team & Service Excellence

Shoezone Retail Limited; Norwich; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Holidays 28–33 days

Profit Share Scheme

25% Discount

Birthday Holiday

Progression and Development

Workplace pension with life cover

Wellbeing support

Job summary

Shoezone Retail Limited in Norwich is seeking a Store Supervisor to join our team on a 34.5 hour, full-time basis. You will support the Store Manager, lead a small team and ensure excellent customer service on the shop floor.

In this role you’ll coach colleagues, maintain a clean, well-presented store, and adapt to a busy retail environment. A competitive salary, thorough training and a range of benefits are included.

Qualifications

• Retail management/supervisory experience desirable.
• Ability to coach and develop a team.
• Strong customer service mindset and communication skills.

Responsibilities

• Support the Store Manager and run the store in their absence.
• Coach and support the team to deliver first-class service.
• Maintain a tidy, appealing shop floor in a busy environment.
• Ensure consistent branding and presentation on the shop floor.

Skills

Retail supervision

Team leadership

Customer service

Job description

Shoezone Retail Limited in Norwich is seeking a Store Supervisor to join our team on a 34.5 hour, full-time basis. You will support the Store Manager, lead a small team and ensure excellent customer service on the shop floor.

In this role you’ll coach colleagues, maintain a clean, well-presented store, and adapt to a busy retail environment. A competitive salary, thorough training and a range of benefits are included.