Retail Store Manager (Stamford)

cancerresearchuk; Stamford; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Generous benefits package

Retirement plan

Leave allowance

Staff discounts

Job summary

Cancer Research UK in Stamford is seeking a Retail Store Manager to lead a diverse team of staff and volunteers, drive store performance, and deliver excellent customer and donor experiences.

You will be responsible for merchandising, stock management, cost control and community engagement, with a DBS check and a permanent contract. Four weeks of training in a training shop are included.

Qualifications

• Experience managing a diverse team of people.
• Comfort working within targets and motivating others to achieve those targets.
• The ability to multi-task in a lively environment.
• Working knowledge of what makes great customer service.
• Commercial awareness.
• Knowledge of high street fashion retail is a plus.
• Adaptability in changing situations and ability to work independently.

Responsibilities

• Guide, inspire and engage a team of paid staff and volunteers, including recruitment and development.
• Own and manage the commercial running of the store, including display, merchandising and stock management.
• Lead by example and provide excellent customer and supporter service.
• Maximise profit through cost control and sales.
• Create relationships with local community and Cancer Research UK colleagues.
• Organise and run fundraising events to meet targets.
• Maintain compliance with health and safety, safeguarding, security, administration and HR policies.

Skills

Team leadership

Customer service

Commercial awareness

Adaptability

Retail management

Job description

Retail store manager

£27,336 - £32,067

Reports to: Area manager

Department: Trading

Contract: Permanent

Hours: Full time 37.5 hours per week

Location: Stamford

Closing date: 18th October 2026 at 23:55

External : 18th October 2026 at 23:55

Internal: In line with organisational policy this role will remain open for internal applications until: 16th August 2026 23:55

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

The internal title for this role is Shop Manager.

What will I be doing?

• Guiding, inspiring and engaging a team of paid staff and volunteers. This includes recruitment, retention and development of a diverse shop team.
• Taking ownership and responsibility for commercial running of your store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
• Leading by example and providing excellent customer and supporter service.
• Maximising profit through effective cost control and sales.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Organising and running creative fundraising events for your store to achieve fundraising targets.
• Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.

What skills are you looking for?

• Experience of managing and inspiring a diverse team of people.
• Comfort working within targets and motivating others to achieve those targets.
• The ability to multi-task in a lively environment.
• Working knowledge of what makes great customer service.
• Commercial awareness.
• Knowledge of high street fashion retail.
• Adaptability in changing situations, including being able to work effectively independently.
• An awareness of the price, value and worth of items.
• And ideally experience of retail management.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

To support your training and development in this role, you will spend 4 weeks in a training shop, learning from a Training Shop Manager, this may be at a different location to the role you applied for.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do.

We actively encourage applications from people of all backgrounds.