Retail Store Manager Spitalfields

Glassworks London; Greater London; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Uncapped commission

Store ownership progression

Job summary

Glassworks London is a growing independent women’s fashion brand. We are hiring a Store Manager for our Spitalfields boutique to lead the floor, drive sales and create a memorable customer experience.

You will coach a small team, manage rotas and stock, monitor KPIs, and uphold high standards in styling and service while delivering strong commercial results in a fast-paced environment. We offer competitive base salary with uncapped commission and real ownership of a store, with clear progression

Qualifications

• Retail management or senior supervisory experience.
• Track record on KPIs with the numbers to show for it.
• Strong leadership and people management skills.
• Sharp commercial instinct and confident decision-making.

Responsibilities

• Lead from the shop floor through confident selling, styling and customer engagement
• Delivering and exceeding weekly and monthly sales targets
• Coaching your team daily to strengthen their selling, styling and conversion
• Managing team performance directly, with clear standards and honest feedback
• Recruiting and developing a team of confident, capable sellers
• Running rotas, stock and visual merchandising to keep the store trading at its best

Skills

Store management

Sales leadership

People management

KPI tracking

Retail experience

Job description

Career Opportunities with Glassworks London

Careers At Glassworks London

A great place to work.

About Glassworks

Glassworks London is an independent women's fashion brand founded in 2010. Our design-led boutiques are refreshed weekly with small runs of new-season fashion. We're growing fast, with five London boutiques, a store in Brighton and our sights set on the US. We're building a brand for the long term, and we want people who want to grow with us.

The Role

We're hiring a Store Manager for our Spitalfields boutique. A natural leader who runs the floor with energy, knows their numbers inside out, and turns every visit into a sale. This is a commercial, customer-facing role. Your focus is sales and service, building a team and a store experience that keep our customers coming back.

What you'll be doing

• Leading from the shop floor through confident selling, styling and customer engagement
• Delivering and exceeding weekly and monthly sales targets
• Coaching your team daily to strengthen their selling, styling and conversion
• Managing team performance directly, with clear standards and honest feedback
• Recruiting and developing a team of confident, capable sellers
• Running rotas, stock and visual merchandising to keep the store trading at its best

Your KPIs

• Weekly and monthly sales vs target
• Conversion
• ATV and UPT
• Labour cost as a percentage of sales

Who you are

• A natural seller, and the kind of presence customers remember
• Commercially sharp, with the experience of carrying a target and hitting it
• A confident people manager who leads with clarity and holds a standard
• Decisive, self-directed, and energised by a fast pace
• Genuinely passionate about fashion, styling and great retail

What we're looking for

• Retail management or senior supervisory experience
• A proven track record on KPIs, with the numbers to show for it
• Strong leadership and people management skills
• Sharp commercial instinct and confident decision-making

What we offer

• Competitive base salary + uncapped commission
• Real ownership of a store, with clear progression as the brand grows internationally

Glassworks London is an equal opportunities employer and welcomes applications from all backgrounds.