Retail Store Manager (Lewes)

Cancer Research UK; Lewes; Presencial; GBP 28.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Substantial retirement plan

Generous leave allowance

Discounts on travel and technology

Gym membership

Confidential wellbeing support from a

Descripción de la vacante

Cancer Research UK in Lewes is seeking a dedicated Retail Store Manager to lead a team in delivering excellent customer service while driving sales and fundraising outcomes. You will be responsible for merchandise, stock, costs and the overall commercial performance of the shop.

You will recruit, develop and motivate staff and volunteers, ensuring a welcoming community hub that supports Cancer Research UK's mission and charitable goals.

Formación

• Experience of managing and inspiring a diverse team.
• Comfort working within targets and motivating others to achieve those targets.
• Ability to multi-task in a lively environment.
• Strong understanding of what makes great customer service.
• Knowledge of fashion retail or high street retail environments.

Responsabilidades

• Inspire and manage paid staff and volunteers, including recruitment and development.
• Oversee commercial running of the store: display, merchandising, stock, standards.
• Lead cost control to maximise profit and maintain health and safety and store policies.
• Build relationships with local community and Cancer Research UK colleagues.
• Organise and run fundraising events to achieve targets for the store.
• Ensure compliance with health and safety, safeguarding, security and HR policies.

Conocimientos

Team management

Customer service

Sales targets

Communications

Descripción del empleo

Retail Store Manager

£28,429 - £33,431 per annum + benefits

Reports to: Area manager

Department: Trading

Contract: Permanent

Hours: Full time 37.5 hours per week

Location: Lewes shop

External Closing date: 1 November 2026 23:55

Internal: In line with organisational policy this role will remain open for internal applications until: 1 November 2026 23:55

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That is why we’re looking for someone talented, someone who shares our vision, someone like you. We’re looking for a motivating store manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, motivating your team to maximise on sales and fundraising targets. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

Guiding, inspiring and engaging a team of paid staff and volunteers. This includes recruitment, retention and development of a diverse shop team. Taking ownership and responsibility for commercial running of your store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income. Leading by example and providing excellent customer and supporter service. Maximising profit through effective cost control and sales. Creating relationships with your local community and Cancer Research UK colleagues. Organising and running creative fundraising events for your store to achieve fundraising targets. Maintaining compliance with health and safety, safeguarding, security, administration and HR policies. There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

What are you looking for?

Experience of managing and inspiring a diverse team of people. Comfort working within targets and motivating others to achieve those targets. The ability to multi-task in a lively environment. Working knowledge of what makes great customer service. Commercial awareness. Knowledge of high street fashion retail. Adaptability in changing situations, including being able to work effectively independently. An awareness of the price, value and worth of items. Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

What will I gain?

We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

Our vision

We are the world’s leading cancer charity, dedicated to saving and improving lives with our research. We work to reduce the impact of cancer on people’s day-to-day lives through our research, influence and information. We are beating cancer - step by step, day by day. Our work means that people with cancer live better lives through earlier diagnosis and kinder, more effective treatments.

Find a purposeful career that will empower you to grow and collaborate with like-minded experts.