Retail Store Assistant (Bexhill)

Cancer Research UK; Bexhill-on-Sea; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Retirement plan

Flexible leave

Discounts

Gym membership

Wellbeing support

Job summary

Cancer Research UK operates a Bexhill-on-Sea shop seeking a motivated Retail Store Assistant. You will join the trading team, delivering excellent customer service while helping meet sales and fundraising targets. The role is part-time (22.5 hours per week) and fixed-term until 31 January 2027.

Applicants must be eligible to work in the UK; visa sponsorship is not available. The role may involve manual handling and occasional keyholder duties with training provided.

Qualifications

• An understanding of what makes great customer service.
• Experience in a busy customer service environment.
• Ability to manage your own workload and work independently when required.
• Ability to work well in a team.
• Excellent communication skills.
• Flexibility for rota-based shifts.
• Offer of employment subject to satisfactory DBS check.

Responsibilities

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.
• Taking keyholder responsibility as required (training provided).
• Some manual handling and physical activity required daily.

Skills

Customer service experience

Excellent communication

Teamwork

Workload management

Flexibility

Education

Eligibility to work in UK

Job description

Retail Store Assistant £12.71 per hour plus benefits. Reports to: Shop manager. Department: Trading. Location: Bexhill shop. Contract: Fixed-term contract until 31st January 2027. Working hours: Part time 22.5 hours per week. External Closing date: 1 November 2026 23:55. Internal: In line with organisational policy this role will remain open for internal applications until: 1 November 2026 23:55.

Internal title for this role is Shop Assistant. You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you. We’re looking for a motivated store assistant to join Cancer Research UK’s trading team. You’ll act as an ambassador for Cancer Research UK. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.
• Taking keyholder responsibility as required (training provided).
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

What are you looking for?

• An understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• The ability to manage your own workload and work independently when required.
• The ability to work well in a team.
• Excellent communication skills.
• Flexibility, as our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.
• Offer of employment will be subject to a satisfactory basic DBS check.

What will I gain?

We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

• Substantial retirement plan.
• Generous and flexible leave allowance.
• Discounts on anything from travel to technology.
• Gym membership.
• Much more.
• Confidential wellbeing support from the Retail Trust.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

We’re the world’s leading cancer charity, dedicated to saving and improving lives with our research. We work to reduce the impact of cancer on people’s day-to-day lives through our research, influence and information. We are beating cancer – step by step, day by day. Our work means that people with cancer live better lives through earlier diagnosis and kinder, more effective treatments.

Find a purposeful career that will empower you to grow and collaborate with like-minded experts.