Retail Store Manager

BT Group; Torquay; On-site; GBP 29,000 - 33,000; Full time

Job summary

Join a forward-thinking company as a Retail Store Manager, where your leadership will drive a high-performance culture and enhance customer experiences. This role offers the chance to significantly increase your earnings through commission and rewards while leading a talented team in a dynamic retail environment. With a focus on flexibility, the company supports your work-life balance, ensuring you can excel both personally and professionally. If you're passionate about retail and ready to make an impact, this opportunity is perfect for you.

Benefits

Online GP access

Paid carer’s leave

Family Leave

Huge product discounts

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Optional Dental Insurance

Qualifications

• Proven track record of leadership in retail environments.
• Strong coaching and development skills to elevate team performance.

Responsibilities

• Lead and develop a high-performing retail team.
• Create a welcoming customer-focused environment.
• Identify new retail opportunities for growth.

Skills

Leadership

Team Development

Customer Service

Sales Strategy

Coaching Skills

Performance Management

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Retail Store Manager

Posting Date: 4 Jan 2025

Function: EE Retail

Unit: Consumer

Location: Torquay (R898), Torquay, United Kingdom

Salary: £29,213 to £32,213 dependent on experience, plus monthly commission

Time to step up.

As an EE Store Manager, you’ll make the big decisions and the little ones, share your knowledge and learn a thing or two as well, so that anyone who’s anyone wants to work in or visit our store. You’ll look after our people and products to make sure we continue to create a retail experience nobody can beat. And by designing an environment that’s warm and welcoming, you’ll help your people to excel and your customers to enjoy every minute they spend with us. Overseeing one of our stores, you’ll get downright chills about the opportunities the wonderful world of retail can offer you.

We understand that life never stands still, and like most roles within EE this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, can take a certain day off or can look after your family in an emergency. We'll consider all candidates, from those who can work full time to those that can only work part time or maybe even need a job share. If you're the right person for the role then we'll do what we can to support you.

What you’ll do:

• Identify and harness new retail opportunities
• Lead, engage and develop your talented and knowledgeable team of people
• Establish a culture of high-performance that focuses on both fiscal and behavioural KPIs
• Create and manage a relaxed, welcoming, customer-focused environment
• Collaborate with our Regional Managers to create long-term succession strategies
• Have a track record of inspirational leadership in a large/high-profile store
• Demonstrate a history of leading large teams to strong commercial results
• Be self-motivated and proactive
• Have established coaching and development skills
• Possess an ability to set and carry out long-term plans
• Demonstrate mobility within a local area

What’s in it for you?

• The opportunity to significantly increase your earnings through commission, rewards and incentives
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
• Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
• Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
• Volunteering days, so you can give back to your local community
• Optional Private Healthcare and Dental, to protect you and your family

About EE

Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us.

At EE, we’re creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

We’re therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It’s our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.

If you’re thinking about working for the UK’s biggest and fastest network, why not follow our recruitment channels on Twitter, LinkedIn and Glassdoor. Packed with the latest jobs, company news and career stories, it could be a great move.