Store Manager - Exeter

Russell & Bromley; Exeter; On-site; GBP 25,000 - 40,000; Full time

Job summary

A leading luxury fashion footwear brand, Russell & Bromley, is seeking an experienced Store Manager for their Exeter store. The role involves leading a passionate team, driving sales performance, and ensuring an exceptional customer experience that reflects brand values.

Qualifications

• Previous experience in premium/luxury retail store management is desirable.
• Strong leadership skills with a hands-on, supportive approach.
• Commercially aware with a track record of driving sales performance.

Responsibilities

• Lead and develop your team to meet and exceed sales targets and KPIs.
• Create a client-first culture that drives service excellence.
• Deliver high operational standards across compliance and cash procedures.

Skills

Leadership

Commercial Awareness

Customer Focus

Job description

Location | Exeter

Workplace Type | In-Store

Contract | Full Time

About the Company

Russell & Bromley is the destination luxury fashion footwear & accessories brand for the everyday. A leading force in British fashion with over 40 stores operating across the UK and Ireland.

Combining European craftsmanship with a British glint in the eye, Russell & Bromley offers iconic style and on-trend design that empowers people to feel exceptional every day. Founded in Lewes in 1880, borne from a love story between Albion Russell’s daughter, Elizabeth, and George Bromley – today the business remains family-owned, operated, and proudly independent.

The Russell & Bromley business is entering an exciting period of growth with Vision 2030, an ambitious five-year roadmap to fuel our future success, under the leadership of CEO Andrew Bromley. Strategic actions that include a commitment to brand and product transformation, continued growth of our UK & IRE retail footprint, and accelerated international expansion. An exciting opportunity to join at a huge inflection point for the business, coinciding with the launch of our first seasonal collection with new Creative Director, Daniel Beardsworth-Shaw and the relocation of our Global HQ to Kingly St. W1 in the heart of Soho, now home to our in-house design, creative, and product studios.

Do you want to be part of our next chapter?

About the Role

We’re looking for an experienced Store Manager to lead our Exeter store — someone who blends commercial acumen with a genuine passion for people, product, and premium service.

As Store Manager, you’ll be responsible for all aspects of store performance, creating an inspiring and supportive environment for your team and delivering a best-in-class customer experience that reflects our brand values.

• Lead and develop your team to meet and exceed sales targets and KPIs
• Create a client-first culture that drives service excellence and customer loyalty
• Maintain visual merchandising standards and ensure stock is well presented and replenished
• Deliver high operational standards across all areas including compliance, back-of-house and cash procedures
• Partner with your Area Manager and People team to recruit, train and retain top retail talent
• Act as a brand ambassador and role model in every interaction

About You

• Previous experience in premium/luxury retail store management is desirable
• Strong leadership skills with a hands-on, supportive approach
• Commercially aware with a track record of driving sales performance
• Passion for footwear, fashion and styling
• Confident, polished and customer-focused
• Organised, reliable and adaptable in a fast-paced environment

Due to the high volume of applications, we regret that we will only be able to contact successful candidates within two weeks.