Retail Store Manager

bp; Northampton; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Management bonus

Flexible hours

Career progression

Paid holiday

Discounts on in-store goods

Retail Trust access

Wellbeing benefits

Shopping and leisure discounts

Free hot drinks

Family leave

Competitive pay

Pension scheme

Share save scheme

Job summary

bp is seeking an experienced Store Manager to lead a diverse team in a busy forecourt and store environment, including the Wild Bean Café. You will prioritize safety, train and develop staff, and drive exceptional customer service while maximizing store performance.

The role emphasizes coaching, effective day-to-day prioritization, and delivering value across products and services. bp offers a range of benefits and a strong career progression path.

Responsibilities

• Lead and manage the Forecourt and Store operations, including the Wild Bean Café.
• Ensure the store operates safely and legally in line with bp HSSE, food safety and compliance policies.
• Develop and coach the store team to deliver outstanding customer experience and drive growth.
• Carry out people tasks including engagement, development, training and recruitment.

Job description

Store manager

About bp retail

We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

What You Get

• Management bonus (up to 14.25% of annual salary)


• Flexible hours


• Career progression


• Paid holiday


• 25% discount on in store goods *exclusions apply


• Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)


• Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)


• Shopping and leisure discounts


• Free barista style hot drinks


• Family leave


• Competitive pay rates


• Pension scheme


• Share save scheme


• Find out more about our benefits here

What we are we looking for in a Store Manager

An experienced people leader who can lead a diverse team to deliver a high-quality customer experience while keeping safety as a number one priority. A manager who has strong leadership qualities they will use to grow and coach their team, whilst demonstrating bp’s beliefs. The ability to prioritise effectively in the day to day running of the store and maximise the value of the various products and services on offer.

What You Are Responsible For

As a Store Manager, you will be responsible for leading the team and all aspects of the Forecourt and Store operations including our Wild Bean Café.

• Ensure that the store operates safely and legally in accordance with bp’s HSSE, food safety and compliance policies and procedures


• Lead and develop the store team to deliver customer and operational excellence and identify opportunities for growth


• Maximise the financial performance and all of the KPI’s of the store through store efficiency and productivity


• Carry out all people related tasks for the store team, including engagement, development, training and recruitment.

You can find out more about bp retail here.