Retail Store Manager

SUCCESS TALENT; Greater London; On-site; GBP 30,000 - 36,000; Full time

Job summary

SUCCESS TALENT operates a high-profile retail store in Croydon and is looking for an experienced Retail Store Manager. You will lead day-to-day operations and drive service excellence to meet store objectives.

The role requires steering sales, inventory control, and customer service while upholding company standards. A proactive, can-do attitude and basic line management are essential for success.

Qualifications

• Experience leading a retail team in a fast-paced environment.
• Strong customer service focus with the ability to resolve issues.
• Proven ability to drive performance through coaching and standards.

Responsibilities

• Oversee day-to-day store operations and team performance.
• Deliver excellent customer service and maintain store standards.
• Manage sales, inventory, and visual merchandising in line with guidelines.
• Plan and execute promotions, product launches and returns handling.
• Develop line management skills and lead by example.

Skills

Retail management

Customer service

Team leadership

Job description

Retail Store Manager

Croydon

Up to £33,000

We have a Retail Store Manager opportunity with an exciting multichannel retailer to be in charge of a high profile store.

In the role of Retail Store Manager, you will be in the front line with day-to-day responsibility for the team and ensure consistent delivery of excellent service and retail standards. As the retail store manager, you will be responsible for owning and delivering store objectives including sales, inventory control and customer service, ensuring our company values and principles remain the foundation of team behaviour and interaction with customers.

Other key responsibilities in the Retail Store Manager role will include, driving sales through efficient planning, execution, and analysis. Effectively manage returns, complaints, and customer service issues, ensuring a positive outcome. Be involved with product launches and visual merchandising to business guidelines. Maintain visual standards that are in line with the merchandising presentation philosophy.

The right candidate should approach challenging tasks with a "can-do" attitude and have some line management skills.

Success Talent Diversity & Inclusion statement:

We recruit by merit on the basis of fair and open competition.

Success Talent embraces diversity and promotes equal opportunities. As such, we welcome applications from candidates who may have disabilities.

We regret that due to the volume of applications, only successful applicants will be contacted.