Retail Store Leader: Inspire Teams, Boost Sales

Mountain Warehouse; Kinnaird; Vor Ort; GBP 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Monthly bonus

Colleague discount

Uniform allowance

Weekend off

Annual leave

Employee assistance

Hardship scheme

Referral incentive

Pension plan

Stable environment

Service awards

Zusammenfassung

Mountain Warehouse Fort Kinnaird Retail Park is seeking an experienced Store Manager to lead our team to deliver exceptional customer experiences and drive store performance. You will be responsible for motivating staff, managing daily operations, maintaining visual standards, and ensuring safety and compliance while building a strong community presence.

As the store leader, you will recruit and develop talent, implement sales strategies, and safeguard profitability through loss prevention and

Aufgaben

• Motivate your team to deliver their best, fostering a culture of positivity, engagement, and excellence.
• Build a strong and collaborative team, uniting everyone around shared goals and a vision for success.
• Proactively address employee relations, resolving issues while supporting ongoing learning and development.
• Communicate openly and clearly, ensuring alignment and trust across all levels of the team.
• Provide your team with the knowledge and tools needed to deliver exceptional customer service.
• Oversee the daily running of the store, ensuring efficiency and compliance with company policies.
• Maintain high standards of visual merchandising and housekeeping to create an inviting shopping experience.
• Prioritise health, safety, and well-being by conducting regular risk assessments and maintaining a secure environment.
• Recruit, retain, and develop top talent to build a high-performing and motivated team.
• Implement strategies to meet and exceed sales targets and key performance indicators (KPIs).
• Take a proactive approach to loss prevention, embedding processes that minimise risks and protect profitability.
• Use commercial insights to make informed decisions, manage budgets effectively, and drive consistent results.
• Lead by example in delivering exceptional customer service, ensuring every interaction is memorable.
• Address customer feedback thoughtfully and resolve issues to build brand loyalty.
• Represent Mountain Warehouse with enthusiasm and professionalism, ensuring a positive brand image.
• Build meaningful connections with your local community, inspiring loyalty through approachable and engaging initiatives.

Jobbeschreibung

Mountain Warehouse Fort Kinnaird Retail Park is seeking an experienced Store Manager to lead our team to deliver exceptional customer experiences and drive store performance. You will be responsible for motivating staff, managing daily operations, maintaining visual standards, and ensuring safety and compliance while building a strong community presence.

As the store leader, you will recruit and develop talent, implement sales strategies, and safeguard profitability through loss prevention and