Retail Store Experience Associate — Service & Sales

JD Sports Fashion PLC; Bradford; On-site; GBP 12,000 - 17,000; Full time

Job summary

JD Sports Fashion PLC in Bradford is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You’ll greet customers, help them find products, maintain displays, and support sales opportunities in a fast-paced environment.

You will work with colleagues to meet sales targets, follow company procedures, handle transactions, and keep the store looking sharp and welcoming. A proactive attitude and willingness to learn are essential to thrive and grow with the team.

Qualifications

• Experience in a customer-focused retail role is desirable.
• Able to greet customers and identify their needs.
• Capable of working to sales targets.
• Strong organisational skills and attention to presentation.
• Willingness to learn store processes and procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Customer service

Communication

Teamwork

Organisational skills

Proactive learner

Job description

JD Sports Fashion PLC in Bradford is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You’ll greet customers, help them find products, maintain displays, and support sales opportunities in a fast-paced environment.

You will work with colleagues to meet sales targets, follow company procedures, handle transactions, and keep the store looking sharp and welcoming. A proactive attitude and willingness to learn are essential to thrive and grow with the team.