Retail Store Ambassador — Flexible Hours & Fundraising Impact

Cancer Research UK; Burgh Heath; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Retirement plan

Leave allowance

Discounts on products

Wellbeing support

Job summary

Cancer Research UK is seeking a motivated store assistant to join our trading team. You will be an ambassador for Cancer Research UK and the shop will be a place where the community meets our people and learns about the great work we do.

Your role will focus on providing excellent customer service, helping to achieve sales and fundraising targets, and maintaining store standards including visual presentation, safeguarding and health and safety. Training is provided for keyholder duties.

Qualifications

• An understanding of what makes great customer service.
• Experience in working in a busy customer service environment.
• The ability to manage your own workload and work independently when required.
• The ability to work well in a team.
• Excellent communication skills.
• Flexibility to meet rota-based business needs.

Responsibilities

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.
• Taking keyholder responsibility as required (training provided).
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

Skills

Customer service

Teamwork

Communication

Flexibility

Time management

Job description

Cancer Research UK is seeking a motivated store assistant to join our trading team. You will be an ambassador for Cancer Research UK and the shop will be a place where the community meets our people and learns about the great work we do.

Your role will focus on providing excellent customer service, helping to achieve sales and fundraising targets, and maintaining store standards including visual presentation, safeguarding and health and safety. Training is provided for keyholder duties.