Part-Time Store Ambassador - Customer Service & Fundraising

Cancer Research UK; Linlithgow; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Discounts on travel

Gym membership

Retirement plan

Generous leave allowance

Job summary

Cancer Research UK in Linlithgow is seeking a part-time Shop Assistant to support the trading team in a charity retail setting. You'll deliver friendly customer service, help hit sales and fundraising targets, and ensure shop standards are maintained with a focus on safety and community engagement.

The role requires flexibility for rota-based shifts, the ability to work independently when needed, and collaborative teamwork with colleagues and volunteers. Training for keyholder duties is provided.

Qualifications

• An understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• The ability to manage your own workload and work independently when required.
• The ability to work well in a team.
• Excellent communication skills.
• Flexibility to cover shifts on a rota basis.

Responsibilities

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.
• Taking keyholder responsibility as required (training provided).
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

Skills

Customer service

Teamwork

Communication skills

Flexibility

Workload management

Job description

Cancer Research UK in Linlithgow is seeking a part-time Shop Assistant to support the trading team in a charity retail setting. You'll deliver friendly customer service, help hit sales and fundraising targets, and ensure shop standards are maintained with a focus on safety and community engagement.

The role requires flexibility for rota-based shifts, the ability to work independently when needed, and collaborative teamwork with colleagues and volunteers. Training for keyholder duties is provided.