Retail Store Ambassador - Customer Champ + Staff Discount

JDSports; Elgin; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Sports in the United Kingdom is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, provide product information, replenishing stock, ensure displays look sharp, and maintain high service standards with a positive, can-do attitude.

Join a fast-paced retail team and contribute to achieving sales goals while upholding brand presentation and store standards. A proactive, collaborative approach and willingness to learn are valued.

Qualifications

• Excellent customer service and communication skills.
• Ability to adapt communication style to different customers.
• Strong teamwork and a proactive attitude.
• Attention to detail and presentation standards.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Customer service

Teamwork

Communication

Job description

JD Sports in the United Kingdom is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, provide product information, replenishing stock, ensure displays look sharp, and maintain high service standards with a positive, can-do attitude.

Join a fast-paced retail team and contribute to achieving sales goals while upholding brand presentation and store standards. A proactive, collaborative approach and willingness to learn are valued.