Retail Shop Manager (Armagh)

Cancer Research UK; Armagh; On-site; GBP 25,000 - 31,000; Full time

Job summary

Cancer Research UK is seeking a Retail Store Manager for the Armagh Shop. The role involves leading a diverse team to maximize sales and fundraising. Candidates should have experience in team management and a strong understanding of customer service principles. A competitive salary and benefits package is offered.

Benefits

Generous salary and benefits package

Career and personal development opportunities

Confidential wellbeing support

Qualifications

• Experience in managing and inspiring a diverse team.
• Comfort working within targets and motivating others.
• Knowledge of excellent customer service principles.

Responsibilities

• Guiding and engaging a diverse team of paid staff and volunteers.
• Taking ownership of the store's commercial operations and sales.
• Organizing and running creative fundraising events.

Skills

Team Management

Customer Service

Commercial Awareness

Adaptability

Job description

Endless pre-loved items. A crucial source of fundraising. A store that runs your way.

Retail Store Manager

£25,734 - £30,149 plus benefits

Reports to: Area manager

Department: Trading

Contract: Permanent

Hours: Full time 37.5 hours per week

Location: Armagh Shop

Closing date: 15th June 2025 23:55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found.

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.

We’re seeking a motivating store manager to join Cancer Research UK’s trading team. You’ll act as an ambassador for Cancer Research UK, motivating your team to maximize sales and fundraising targets. Your shop will be a place where your community engages with our cause, understands our brand, and sees the great work we do.

You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

1. Guiding, inspiring, and engaging a team of paid staff and volunteers, including recruitment, retention, and development of a diverse shop team.
2. Taking ownership and responsibility for the commercial operation of your store, including display and merchandising, stock management, maintaining shop standards, store layout, sales, and income.
3. Leading by example and providing excellent customer and supporter service.
4. Maximizing profit through effective cost control and sales strategies.
5. Creating relationships with your local community and Cancer Research UK colleagues.
6. Organizing and running creative fundraising events to achieve targets.
7. Maintaining compliance with health and safety, safeguarding, security, administration, and HR policies.
8. Performing manual handling and physical activities as part of daily duties.

What are you looking for?

• Experience in managing and inspiring a diverse team.
• Comfort working within targets and motivating others.
• Ability to multi-task in a lively environment.
• Knowledge of excellent customer service principles.
• Commercial awareness.
• Knowledge of high street fashion retail.
• Adaptability to changing situations and ability to work independently.
• Awareness of pricing, value, and item worth.
• Flexibility to work on a rota basis, with consideration for work-life balance.

[Download the full role profile]

What will I gain?

We support you with a generous salary and benefits package, career and personal development opportunities, and high-quality tools, policies, and processes to enable your success. Our benefits include a substantial retirement plan, flexible leave, discounts, gym membership, and more. Retail teams also have access to confidential wellbeing support from the Retail Trust.

How do I apply?

We operate an anonymized shortlisting process to promote equality, diversity, and inclusion. CVs are required but will only be viewed after invitation to interview. Please complete the work history section of the online application form. You will spend 4 weeks in a training shop, learning from a Training Shop Manager, possibly at a different location. Employment is conditional upon a satisfactory DBS check.

For more information, visit our website or contact us at [e-mail]. Follow us on LinkedIn, Facebook, Instagram, X, and YouTube for updates.

We encourage applications from all backgrounds, especially underrepresented ethnic minorities. Please inform us of any adjustments needed during the application process. Contact [e-mail] or call 020 3469 8400. We do not recruit anyone under 18 to ensure safety and safeguarding.