Retail Shift Leader — Flexible Hours & Impact

TESCO UK; Nursling; On-site; GBP 17,000 - 22,000; Full time

Job summary

Tesco UK is seeking a Shift Leader to join our stores in the United Kingdom. The role operates within a busy retail environment with fixed availability windows and weekly scheduling.

You will lead a team, coach colleagues, and drive excellent customer service while helping meet store targets. Pay starts at £14.76 per hour, rising to £15.97 inside the M25, with a minimum of 16 guaranteed hours per week and options for 12 hours as needed.

Responsibilities

• Lead a diverse team to deliver in a fast-paced store environment.
• Provide on-the-job coaching and feedback to improve service.
• Monitor team performance and drive practical actions for improvement.
• Build strong relationships with colleagues to foster teamwork.
• Communicate clearly and adapt to changing priorities.
• Support flexible working and decision-making under pressure.

Skills

Customer service

Team leadership

Communication

Decision making

Flexibility

Job description

Tesco UK is seeking a Shift Leader to join our stores in the United Kingdom. The role operates within a busy retail environment with fixed availability windows and weekly scheduling.

You will lead a team, coach colleagues, and drive excellent customer service while helping meet store targets. Pay starts at £14.76 per hour, rising to £15.97 inside the M25, with a minimum of 16 guaranteed hours per week and options for 12 hours as needed.