Retail Shift Lead — Motivate Teams, Earn Perks

Lidl GB; Twickenham; On-site; GBP 22,000 - 23,000; Full time

Benefits offered by this job

Holiday entitlement

In-store discount

Enhanced family leave

Pension scheme

Long service awards

Career progression

Job summary

Lidl GB is seeking a Retail Shift Manager to drive store performance, coach the team and ensure smooth day-to-day operations. You’ll lead on-shift activities, uphold Lidl standards and deliver excellent customer experiences in a fast-paced environment.

We offer competitive hourly pay, additional bank holiday and night-shift supplements, generous holiday entitlement, and a benefits package designed to support your well-being and family life.

Qualifications

• Experience leading a team in a fast-paced store environment.
• Ability to delegate tasks and motivate colleagues.
• Strong customer service orientation and problem-solving skills.
• Keeps calm and positive under pressure.

Responsibilities

• Motivate and support your team to achieve targets.
• Swiftly solve problems and delegate tasks.
• Create an environment where colleagues can succeed with you.
• Manage store operations in the absence of Store/Deputy Manager.
• Oversee freshness, cash handling, inventory and stock for smooth shifts.
• Deliver the best possible customer experience at every visit.

Skills

Team leadership

Delegation

Customer service

Problem solving

Communication

Job description

Lidl GB is seeking a Retail Shift Manager to drive store performance, coach the team and ensure smooth day-to-day operations. You’ll lead on-shift activities, uphold Lidl standards and deliver excellent customer experiences in a fast-paced environment.

We offer competitive hourly pay, additional bank holiday and night-shift supplements, generous holiday entitlement, and a benefits package designed to support your well-being and family life.