Retail Security Pro - Safety & Incident Response

Mitie Group plc.; Edgware; On-site; GBP 20,000 - 28,000; Full time

Job summary

Mitie Group plc. is recruiting for a frontline security operative to protect our client's property and assets on site in accordance with Assignment Instructions and UK law. You will work to meet KPI/SLA targets, maintain discipline and report incidents with accurate notes.

Role requires front-line licences in Security Guarding or Door Supervision, CCTV PSS SIA Licence, and ongoing training to develop expertise. A proactive, safety‑conscious approach is essential.

Responsibilities

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Job description

Mitie Group plc. is recruiting for a frontline security operative to protect our client's property and assets on site in accordance with Assignment Instructions and UK law. You will work to meet KPI/SLA targets, maintain discipline and report incidents with accurate notes.

Role requires front-line licences in Security Guarding or Door Supervision, CCTV PSS SIA Licence, and ongoing training to develop expertise. A proactive, safety‑conscious approach is essential.