Retail Security Officer (Relief Officer

Tesco PLC; Quarrington; On-site; GBP 13,000 - 20,000; Full time

Benefits offered by this job

Earn Early wages

Weekly recognition

CARE platform

Career progression

Referral bonus

Paid social value days

Permanent role

Ongoing training

Relief role

Travel across Tesco stores

Job summary

Kingdom Group, a trusted partner to Tesco, is seeking a Retail Security Officer (Relief Officer) to join our Lincoln and Sleaford team. You will patrol stores, deter theft, monitor incidents, complete reports, and deliver excellent customer service across multiple Tesco locations within a 10–15 mile radius.

Must hold a valid SIA licence, be able to travel between stores, and have a full 5-year checkable work history.

Qualifications

• Must hold a valid SIA licence and be able to travel between Tesco stores.
• Demonstrated communication and customer service skills.
• Professional and reliable with strong attention to detail.

Responsibilities

• Conduct regular patrols throughout Tesco stores.
• Act as a visible deterrent to theft and anti-social behaviour.
• Monitor CCTV and incidents; report and document accordingly.
• Support store management and colleagues while delivering good customer service.
• Protect customers, colleagues and store assets; remain calm under pressure.

Skills

SIA Licence

Communication

Customer service

Attention to detail

Judgement

Travel between stores

Reliability

Calm under pressure

Job description

Kingdom Group, a trusted partner to Tesco, is seeking a professional and reliable Retail Security Officer (Relief Officer) to join our Lincoln and Sleaford team. This role involves providing relief cover for holidays, sickness, and other absences across multiple Tesco locations. You will play a vital role in maintaining a safe and secure environment for customers, colleagues, and store assets while delivering excellent customer service and acting as a visible security presence. The successful candidate must be able to travel and work across multiple stores within a 10-15 mile radius and be fully flexible to meet the needs of the business.

• Conduct regular patrols throughout the store
• Act as a visible deterrent to theft and anti-social behaviour
• Monitor and respond appropriately to incidents and emergencies
• Complete accurate reports and maintain incident records
• Monitor CCTV systems where authorised
• Support store management and colleagues as required
• Deliver excellent customer service and assist customers when needed
• Protect customers, colleagues, and company assets
• Requirement: Valid SIA Licence Required & Ability to Travel Between Stores, Valid SIA Licence
• Full 5-year checkable work history
• Strong communication and customer service skills
• Professional, reliable, and confident approach
• Good attention to detail and sound judgement
• Ability to remain calm under pressure
• Previous security experience desirable but not essential
• Strong commitment to safety and customer service
• Full flexibility to work across multiple locations
• Ability to travel between stores as required

Shift Patterns

As a relief officer, shift times will vary depending on store requirements. Typical shifts include: Early Shift: 07:00 - 15:00 Late Shift: 15:00 - 23:00 / Midnight (depending on the store) Full flexibility is essential, including weekends and bank holidays where required.

Why Join Kingdom?

• Earn Early - access your wages when you need them
• Weekly Recognition - colleague rewards and appreciation
• Colleague CARE Platform - wellbeing support, discounts, and perks
• Career Progression - clear development opportunities
• Referral Bonus Scheme - earn rewards for recommending others
• Paid Social Value Days - support your local community
• Award-Winning Team - work within a supportive and professional environment, Full five-year employment history will be required
• Contract of employment provided directly by Kingdom
• Pay is provided monthly
• Permanent position
• Ongoing training and progression opportunities available
• This is a relief position and full-time hours cannot be guaranteed initially
• There is potential for hours to increase and develop into a full-time role over time, subject to business needs