Retail Security Officer — Protect Staff & Delight Customers

Lodge Service; St Albans; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Training & career paths

Pension scheme

28 days holiday

Uniform & Body Worn Videos

Benefits portal Retail, dining and gym

Job summary

Lodge Service is seeking a Security Officer to protect staff, customers and stock within a retail environment. You will work as part of a team to deter theft, uphold standards, and deliver excellent customer service while following procedures and maintaining a calm, professional demeanor.

Applicants should hold a valid SIA license, have UK right to work with a 5-year history, and demonstrate retail security experience or a strong customer-focused mindset.

Qualifications

• Valid SIA License is required.
• UK right to work with 5-year history.
• Customer service skills are essential.
• Smart appearance and professional conduct.
• Ability to follow procedures and stay calm under pressure.
• Retail security experience is preferred.

Responsibilities

• Protect staff, stock and customers.
• Prevent theft and deter misconduct.
• Partner with store management to uphold standards.
• Deliver professionalism and customer service at all times.
• Use ASCONE for shoplifting prevention where applicable.
• Ensure the safety of employees and customers.
• Maintain a visible deterrent presence.

Skills

SIA License

Customer service

Calm under pressure

Follow procedures

Smart appearance

Retail security experience

Job description

Lodge Service is seeking a Security Officer to protect staff, customers and stock within a retail environment. You will work as part of a team to deter theft, uphold standards, and deliver excellent customer service while following procedures and maintaining a calm, professional demeanor.

Applicants should hold a valid SIA license, have UK right to work with a 5-year history, and demonstrate retail security experience or a strong customer-focused mindset.