Retail Security Officer - Customer-First & Visible Presence

Lodge Service; United Kingdom; On-site; GBP 19,000 - 27,000; Full time

Benefits offered by this job

Training & career paths

Pay before payday

Pension scheme

28 days holiday

Uniform provided

Body worn cameras

Benefits portal discounts

Wellbeing support

Doctor on line

Job summary

Lodge is seeking a Security Officer to protect staff, customers and stock in a retail environment across the United Kingdom. You will deter theft, partner with store management, and deliver professional customer service with a calm, compliant approach.

Required: valid SIA license, UK right to work with a 5-year history, and a strong customer-service mindset. Retail security experience is preferred and training career development opportunities are offered.

Qualifications

• SIA license required or in place.
• UK right to work with a 5-year history.
• Customer service skills.
• Smart appearance and professional conduct.
• Ability to follow procedures and safety guidelines.
• Calm under pressure in busy retail environments.
• Retail security experience preferred.

Responsibilities

• Protect staff, stock and customers.
• Prevent theft and deter incidents.
• Partner with store management teams.
• Deliver professionalism and customer service.
• Use ASCONE for shoplifting prevention.
• Ensure safety of employees and customers.
• Maintain a visible deterrent presence.

Skills

Customer service

Follow procedures

Calm under pressure

Smart appearance

UK right to work

Job description

Lodge is seeking a Security Officer to protect staff, customers and stock in a retail environment across the United Kingdom. You will deter theft, partner with store management, and deliver professional customer service with a calm, compliant approach.

Required: valid SIA license, UK right to work with a 5-year history, and a strong customer-service mindset. Retail security experience is preferred and training career development opportunities are offered.