Retail Security Officer — SIA Licensed, Customer-Focused

Lodge Service; Greater London; Hybrid; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Training

Early pay

Pension

28 days holiday

Uniform

Body-worn cameras

Wellbeing support

Inclusive culture

Job summary

Lodge Service is seeking a vigilant Security Officer to protect staff, customers and inventory across our client sites. The role emphasizes professional conduct, strong customer service, and proactive loss prevention within a retail environment.

Applicants should hold a valid SIA license, have UK right to work with a 5-year history, and present a smart, calm, and procedure-driven approach. Training and career progression are available within a supportive, inclusive team.

Qualifications

• Requires Valid SIA License.
• UK right to work & 5-year history.
• Customer service skills.
• Smart appearance.
• Ability to follow procedures.
• Calm under pressure.
• Retail security experience preferred.

Responsibilities

• Protect staff, stock & customers.
• Prevent theft.
• Partner with store management teams.
• Deliver professionalism and customer service.
• Use ASCONE for shoplifting prevention.
• Ensure safety of employees and customers.
• Visible deterrent presence.

Skills

Customer service

Smart appearance

Calm under pressure

Follow procedures

Retail security experience

SIA licensed

Job description

Lodge Service is seeking a vigilant Security Officer to protect staff, customers and inventory across our client sites. The role emphasizes professional conduct, strong customer service, and proactive loss prevention within a retail environment.

Applicants should hold a valid SIA license, have UK right to work with a 5-year history, and present a smart, calm, and procedure-driven approach. Training and career progression are available within a supportive, inclusive team.