Retail Security Officer — Customer Service & Career Growth

Lodge Service; Greater London; Hybrid; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Training & career paths

Pension scheme

28 days holiday

Uniform & Body Worn Videos

Benefits portal discounts

Job summary

Lodge is seeking a Security Officer to protect staff, stock and customers within retail environments. The role emphasizes professionalism, visibility, and customer service while preventing theft and working closely with store management.

Ideal candidates will hold a valid SIA license, have UK right to work, and present a smart appearance. Retail security experience is preferred and training is provided.

Qualifications

• Valid SIA license required.
• UK right to work & 5-year history.
• Customer service skills.
• Smart appearance.

Responsibilities

• Protect staff, stock & customers.
• Prevent theft.
• Partner with store management teams.
• Deliver professionalism and customer service.
• Use ASCONE for shoplifting prevention.

Skills

SIA License

Customer service

Calm under pressure

Job description

Lodge is seeking a Security Officer to protect staff, stock and customers within retail environments. The role emphasizes professionalism, visibility, and customer service while preventing theft and working closely with store management.

Ideal candidates will hold a valid SIA license, have UK right to work, and present a smart appearance. Retail security experience is preferred and training is provided.