Retail Security Officer — Paid Lunch, Career Progression

Mitie Group; Coventry; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Paid lunch break

Uniform provided

SIA licence renewals support

Induction and ongoing training

Career progression opportunities

Job summary

Mitie Group is seeking a confident Retail Security Officer to safeguard staff and customers on the shop floor. You will provide a calm, professional presence while delivering excellent service, deterring theft and conducting regular patrols.

CCTV and body-worn camera use will be routine to enhance safety, and you will work with store management and local police partnerships. The role offers flexible shifts discussed at interview, with guaranteed contracted hours and paid lunch breaks, making

Qualifications

• Must have a valid SIA licence (or willingness to complete training).
• 5-year checkable employment or education history is essential for vetting.
• A proactive, professional and customer-focused approach.

Responsibilities

• Provide a visible, reassuring presence on the shop floor.
• Deliver outstanding customer service at all times.
• Deter theft, anti-social behaviour and public order offences.
• Carry out regular store patrols.
• Operate CCTV systems to reduce crime and stock loss.
• Work closely with store management teams.
• Support partnerships with Police and local crime networks.
• Use Body Worn CCTV to enhance safety onsite.

Skills

Customer service

Communication

Observation

Approachability

Conflict prevention

Education

5-year checkable employment/education history

Tools

CCTV operation

Job description

Mitie Group is seeking a confident Retail Security Officer to safeguard staff and customers on the shop floor. You will provide a calm, professional presence while delivering excellent service, deterring theft and conducting regular patrols.

CCTV and body-worn camera use will be routine to enhance safety, and you will work with store management and local police partnerships. The role offers flexible shifts discussed at interview, with guaranteed contracted hours and paid lunch breaks, making