Retail Security Officer: Paid Lunch Break & Growth Path

Mitie Cleaning & Hygiene Services; Loughborough; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Paid lunch break

Contracted hours

Pension scheme

Uniform provided

Discount schemes

Job summary

Mitie Cleaning & Hygiene Services is seeking a confident Retail Security Officer to ensure a safe shopping environment. You’ll be on the shop floor providing a visible presence, delivering excellent customer service, and deterring theft.

Flexible shifts are discussed at interview, offering a pattern that fits your life while you build a rewarding security career with Mitie. Role includes working closely with store teams, using CCTV, and supporting local partnerships.

Qualifications

• Customer service experience on shop floor or similar environment.
• Professional and calm presence in busy environments.
• Ability to perform store patrols and deter theft respectfully.

Responsibilities

• Provide visible, reassuring presence on shop floor.
• Deliver outstanding customer service at all times.
• Deter theft and manage public order offences.
• Carry out regular store patrols and monitor CCTV for security.
• Work with store management and local police networks.

Skills

Customer service

Professional demeanor

Patrol skills

Conflict de-escalation

Education

SIA licence

Tools

CCTV systems

Body Worn CCTV

Job description

Mitie Cleaning & Hygiene Services is seeking a confident Retail Security Officer to ensure a safe shopping environment. You’ll be on the shop floor providing a visible presence, delivering excellent customer service, and deterring theft.

Flexible shifts are discussed at interview, offering a pattern that fits your life while you build a rewarding security career with Mitie. Role includes working closely with store teams, using CCTV, and supporting local partnerships.