Retail Security Officer | Paid Lunch + Career Progression

Mitie Group plc.

Maidstone

On-site

GBP 15,000 - 21,000

Full time

5 days ago

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Benefits offered by this job

Paid lunch break

Guaranteed contracted hours

Annual leave

Pension schemes

Uniform provided

SIA licence renewals support

Full induction and ongoing training

Retail discounts

Online GP access

Apprenticeships and career progression

Job summary

Mitie Group plc. is seeking a confident Retail Security Officer to maintain a safe, welcoming shop floor and deter theft while delivering excellent customer service. The role offers flexible shifts and paid lunch breaks, with opportunities for progression and training.

You will patrol stores, operate CCTV and liaise with management, police and local crime networks to ensure safe shopping experiences for customers and colleagues alike.

Qualifications

Proactive, professional and customer-focused approach.
SIA licence (or willingness to complete training).
Full 5-year checkable employment or education history (essential for vetting).

Responsibilities

Provide a visible, reassuring presence on the shop floor.
Deliver outstanding customer service at all times.
Deter theft, anti-social behaviour and public order offences.
Carry out regular store patrols.
Operate CCTV systems to reduce crime and stock loss.
Work closely with store management teams.
Support partnerships with Police and local crime networks.
Use Body Worn CCTV to enhance safety onsite.

Skills

Customer service

Professionalism

Proactive approach

Education

5-year history check

Job description

You will patrol stores, operate CCTV and liaise with management, police and local crime networks to ensure safe shopping experiences for customers and colleagues alike.

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