Retail Security Officer: Paid Lunch & Flexible Shifts

Mitie Cleaning & Hygiene Services; Shrewsbury; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed contracted hours

Generous annual leave

Pension scheme

Uniform provided

SIA renewals support

Job summary

Mitie Cleaning & Hygiene Services is seeking a Retail Security Officer to protect customers and staff on the shop floor with energy and professionalism. You will help deter theft, patrol the store and support management while providing a calm, confident presence to everyone onsite.

The role offers flexible shifts discussed at interview, with full induction and ongoing training, and benefits that include paid lunch breaks and extensive employee support programs.

Qualifications

• SIA licence (or willingness to complete the training)
• 5-year checkable employment or education history (essential for vetting)
• Proactive, professional and customer-focused approach

Responsibilities

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite

Skills

Customer service

Professionalism

Communication

Job description

Mitie Cleaning & Hygiene Services is seeking a Retail Security Officer to protect customers and staff on the shop floor with energy and professionalism. You will help deter theft, patrol the store and support management while providing a calm, confident presence to everyone onsite.

The role offers flexible shifts discussed at interview, with full induction and ongoing training, and benefits that include paid lunch breaks and extensive employee support programs.