Retail Security Officer: Paid Breaks & Career Growth

Mitie; Taunton; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed hours

Annual leave

Pension

Uniform provided

SIA renewals support

Induction and training

Retail discounts

Online GP access

Career progression

Job summary

Mitie is seeking a confident Retail Security Officer to protect people and stock, deter theft and maintain a safe shopping environment. The role offers flexible shifts and a supportive team, with paid lunch breaks and a clear progression path.

You’ll work on the shop floor, provide excellent customer service, operate CCTV, and liaise with store management and local police networks. Training and induction are provided by Mitie.

Qualifications

• A valid SIA licence (or willingness to complete the training – we may be able to support you with this)
• A full 5-year checkable employment or education history (essential for vetting)
• A proactive, professional and customer-focused approach

Responsibilities

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite

Skills

Customer service

Professionalism

Attention to detail

Tools

Body Worn CCTV

CCTV systems

Job description

Mitie is seeking a confident Retail Security Officer to protect people and stock, deter theft and maintain a safe shopping environment. The role offers flexible shifts and a supportive team, with paid lunch breaks and a clear progression path.

You’ll work on the shop floor, provide excellent customer service, operate CCTV, and liaise with store management and local police networks. Training and induction are provided by Mitie.