Retail Security Officer: Paid Lunch Break & Career Growth

Mitie Group; Southampton; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed contracted hours

Pension schemes

Uniform provided

SIA licence renewals support

Job summary

Mitie Group is seeking a Retail Security Officer to add energy, professionalism and calm to the shop floor in the Southampton area. You will help protect people, prevent loss and create a safe shopping experience for customers and colleagues.

Flexible shifts are discussed at interview to fit around your life while building a rewarding career with Mitie. The role emphasises a visible presence, high standards of customer service and close collaboration with store teams and local authorities.

Qualifications

• A valid SIA licence is required or you may be supported to complete training.
• A 5-year checkable history (employment/education) is essential for vetting.
• Proactive, professional and customer-focused approach.

Responsibilities

• Provide a visible, reassuring presence on the shop floor.
• Deliver outstanding customer service at all times.
• Deter theft, anti-social behaviour and public order offences.
• Carry out regular store patrols.
• Operate CCTV systems to reduce crime and stock loss.
• Work closely with store management teams.
• Support partnerships with Police and local crime networks.
• Use Body Worn CCTV to enhance safety onsite.

Skills

Customer service

Professional demeanor

Shift work

Proactive attitude

Tools

CCTV awareness

Job description

Mitie Group is seeking a Retail Security Officer to add energy, professionalism and calm to the shop floor in the Southampton area. You will help protect people, prevent loss and create a safe shopping experience for customers and colleagues.

Flexible shifts are discussed at interview to fit around your life while building a rewarding career with Mitie. The role emphasises a visible presence, high standards of customer service and close collaboration with store teams and local authorities.