Retail Security Officer - Flexible Shifts, Paid Lunch

Mitie Cleaning & Hygiene Services; Newbury; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed contracted hours

Pension schemes

Uniform provided

SIA licence renewals support

Induction and training

Retail discounts

Job summary

Mitie is seeking a Retail Security Officer to provide a visible, friendly presence on the shop floor and safeguard customers and staff. You will deter theft, monitor activities, and work with store teams to ensure a safe shopping environment.

The role offers flexible shifts, paid lunch breaks, and opportunities to progress within Mitie’s security and facilities management teams. A valid SIA license and a solid 5-year history are required, with full induction and ongoing training provided.

Qualifications

• SIA licence required or willingness to complete training; we may support you with this
• A full 5-year checkable employment or education history (essential for vetting)
• A proactive, professional and customer-focused approach

Responsibilities

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite

Skills

SIA Licence

Customer service

Professional demeanor

Job description

Mitie is seeking a Retail Security Officer to provide a visible, friendly presence on the shop floor and safeguard customers and staff. You will deter theft, monitor activities, and work with store teams to ensure a safe shopping environment.

The role offers flexible shifts, paid lunch breaks, and opportunities to progress within Mitie’s security and facilities management teams. A valid SIA license and a solid 5-year history are required, with full induction and ongoing training provided.