Retail Security Officer (Next) Donegal Place

Lodge Service Group; Belfast City District; Hybrid; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Training & career paths

Pension scheme

28 days holiday

Uniform & Body Worn Videos

Wellbeing Support

Job summary

Lodge Service is seeking a Security Officer to protect staff, stock and customers at client sites in Belfast. You will deter theft, work with store management and deliver professional customer service.

The role requires a valid SIA license, UK right to work with a 5-year history, and the ability to follow procedures with calm under pressure. Retail security experience is preferred.

Qualifications

• Valid SIA License.
• UK right to work & 5-year history.
• Customer service skills.
• Smart appearance and professional conduct.
• Ability to follow procedures.
• Calm under pressure.
• Retail security experience is preferred.

Responsibilities

• Protect staff, stock & customers.
• Prevent theft.
• Partner with store management teams.
• Deliver professionalism and customer service.
• Use ASCONE for shoplifting prevention.
• Ensure safety of employees and customers.
• Visible deterrent presence.

Skills

Customer service

Calm under pressure

Attention to detail

Teamwork

Tools

ASCONE system

Job description

Why Lodge:

Lodge are a bold, ambitious Security company growing at pace. A human centric – solution led business where people and tech merge to offer holistic and innovative solutions to our clients and teams. Boasting a 100+ year heritage, Lodge offers the values and community of a (4th generation) family run organisation with the mindset and vision of a tech start up; and being independently owned and managed means we can respond and act with agility. We promote a collaborative, inclusive and dynamic working environment which provides real scope for growth and development to our team members.

Our Values:

This role brings our values to life through everyday actions, decisions, and the way people are treated and supported.

• Human:Client focused & considerate to colleagues and strives for best outcomes for all parties


• United:Shares information freely, communicates well, and understands the positive impact of a connected, in-tune team


• Grounded:Compliance leads decision making and takes pride in leaving projects better than they found it


• Dynamic:Open to innovation and new technology, thinking outside of the box to deliver a truly solution-led service

Security Officer Role:

• Protect staff, stock & customers


• Prevent theft


• Partner with store management teams


• Deliver professionalism and customer service


• Use ASCONE for shoplifting prevention


• Ensure safety of employees and Customers


• Visible deterrent presence

Requirements:

• Valid SIA License


• UK right to work & 5-year history


• Customer service skills


• Smart appearance


• Ability to follow procedures


• Calm under pressure


• Retail security experience is preferred

We Offer:

• Training & career paths


• Financial Support – Ability to access your pay before payday


• Pension scheme


• 28 days holiday


• Uniform & Body Worn Videos


• Benefits portal Retail, dining and gym discounts


• 24/7 Doctor on Line & Counselling services


• Wellbeing Support


• Inclusive culture | Disability Confident Employer

Please note: Due to the high volume of applicants, only shortlisted candidates will receive a response.