Retail Security Officer (Greggs) Southampton

Lodge Service Group; Southampton; Hybride; GBP 12 000 - 17 000; Plein temps

Avantages offerts par ce poste

Training & career paths

Pension scheme

28 days holiday

Uniform & Body Worn Videos

Benefits portal Retail, dining and gym

Résumé du poste

Lodge Service is seeking a dedicated Security Officer to protect staff, stock and customers at our Southampton sites. The role emphasizes professional customer service and visible security presence, including use of ASCONE for shoplifting prevention and close collaboration with store management.

Ideal candidates hold a valid SIA license, have UK right to work with a 5-year history, and can maintain calm under pressure while following procedures.

Qualifications

• Valid SIA license is required.
• UK right to work & 5-year work history.
• Customer service skills.
• Smart appearance.
• Ability to follow procedures.
• Calm under pressure.
• Retail security experience is preferred.

Responsabilités

• Protect staff, stock and customers.
• Prevent theft and deter crime.
• Partner with store management teams to uphold security standards.
• Deliver professionalism and customer service at all times.
• Use ASCONE for shoplifting prevention.
• Ensure the safety of employees and customers.
• Maintain a visible deterrent presence.

Connaissances

Customer service

Presentable appearance

Calm under pressure

Attention to procedures

Description du poste

Why Lodge:

Lodge are a bold, ambitious Security company growing at pace. A human centric – solution led business where people and tech merge to offer holistic and innovative solutions to our clients and teams. Boasting a 100+ year heritage, Lodge offers the values and community of a (4th generation) family run organisation with the mindset and vision of a tech start up; and being independently owned and managed means we can respond and act with agility. We promote a collaborative, inclusive and dynamic working environment which provides real scope for growth and development to our team members.

Our Values:

This role brings our values to life through everyday actions, decisions, and the way people are treated and supported.

• Human:Client focused & considerate to colleagues and strives for best outcomes for all parties


• United:Shares information freely, communicates well, and understands the positive impact of a connected, in-tune team


• Grounded:Compliance leads decision making and takes pride in leaving projects better than they found it


• Dynamic:Open to innovation and new technology, thinking outside of the box to deliver a truly solution-led service

Security Officer Role:

• Protect staff, stock & customers


• Prevent theft


• Partner with store management teams


• Deliver professionalism and customer service


• Use ASCONE for shoplifting prevention


• Ensure safety of employees and Customers


• Visible deterrent presence

Requirements:

• Valid SIA License


• UK right to work & 5-year history


• Customer service skills


• Smart appearance


• Ability to follow procedures


• Calm under pressure


• Retail security experience is preferred

We Offer:

• Training & career paths


• Financial Support – Ability to access your pay before payday


• Pension scheme


• 28 days holiday


• Uniform & Body Worn Videos


• Benefits portal Retail, dining and gym discounts


• 24/7 Doctor on Line & Counselling services


• Wellbeing Support


• Inclusive culture | Disability Confident Employer

Please note: Due to the high volume of applicants, only shortlisted candidates will receive a response.