Retail Security Officer: Full Training & Benefits

Carlisle Support Services; Oakenshaw; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive hourly rate

Company Pension Scheme

Enhanced Maternity and Paternity

Health and Wellbeing Plans

Earned wage access

Full induction and ongoing training

Quality kit and uniform

Funded SIA top up training

Employee Assistance Program

Job summary

Carlisle Support Services is seeking motivated, reliable individuals to join our security team in Oakenshaw. You will help ensure safety, provide a professional presence, conduct patrols, and engage with the public in a friendly, helpful manner.

No previous security experience is required; we provide full training, a competitive hourly rate, pension access after qualifying period, and ongoing career development with funded SIA top-up training.

Qualifications

• Age 18+ (legal requirement for this role).
• SIA Guarding or Door Supervision licence is required.
• BS7858 vetting: 5 years of verifiable work and address history.
• Dependable, punctual and flexible in approach.
• Smart, professional appearance with a friendly, approachable attitude.
• Willingness to learn and engage positively with clients and the public.
• Original documentation for screening (passport, driving licence, utility bill, HMRC letter, etc.).

Responsibilities

• Ensuring the safety and wellbeing of colleagues, offering reassurance and empathy.
• Providing a professional, visible, and approachable security presence.
• Handling incidents with care and confidence, ensuring a peaceful environment.
• Conducting security patrols to deter risks and control access points.
• Proactively engaging with the public in a friendly and helpful manner.
• Responding to incidents, always with safety as a priority.
• Offering guidance, information, and a welcoming first point of contact for customers.
• Following and managing security procedures with confidence.
• Collaborating with team members to build strong working relationships and foster a positive work environment.

Skills

People skills

Communication

Flexibility

Professional appearance

Job description

Carlisle Support Services is seeking motivated, reliable individuals to join our security team in Oakenshaw. You will help ensure safety, provide a professional presence, conduct patrols, and engage with the public in a friendly, helpful manner.

No previous security experience is required; we provide full training, a competitive hourly rate, pension access after qualifying period, and ongoing career development with funded SIA top-up training.