Retail Security Officer - Training, Career Growth

Carlisle Support Service; Redditch; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Pension scheme

Health and wellbeing plans

Career development

Funded SIA top up training

Employee Assistance Program

Refer a Friend scheme

Job summary

Carlisle Support Services is seeking motivated security professionals for a Retail Security officer role in Redditch. You will provide a professional security presence, safeguard colleagues, and engage positively with customers at prestigious client sites.

Applicants should hold an SIA Guarding or Door Supervision licence, be 18+, and able to pass BS7858 vetting. The role offers full training, a strong team environment, and progression opportunities.

Qualifications

• Age 18+ due to legal requirements.
• SIA Guarding or Door Supervision licence is required.
• Background check with 5 years of verifiable work/address history (BS7858).
• Dependable, punctual, and flexible in approach.
• Smart, professional appearance with a friendly attitude.
• Willingness to learn and engage positively with clients and the public.
• Excellent people skills and the ability to build trust.
• Security experience is welcome, but learning is prioritized.

Responsibilities

• Ensuring the safety and wellbeing of colleagues, offering reassurance and empathy
• Providing a professional, visible, and approachable security presence
• Handling incidents with care and confidence, ensuring a peaceful environment
• Conducting security patrols to deter risks and control access points
• Proactively engaging with the public in a friendly and helpful manner
• Responding to incidents, always with safety as a priority
• Offering guidance, information, and a welcoming first point of contact for customers
• Following and managing security procedures with confidence
• Collaborating with team members to build strong working relationships and foster a positive work environment

Skills

Empathy

People skills

Safety awareness

Security presence

Tools

SIA Guarding/Door Supervision license

Job description

Carlisle Support Services is seeking motivated security professionals for a Retail Security officer role in Redditch. You will provide a professional security presence, safeguard colleagues, and engage positively with customers at prestigious client sites.

Applicants should hold an SIA Guarding or Door Supervision licence, be 18+, and able to pass BS7858 vetting. The role offers full training, a strong team environment, and progression opportunities.