Retail Security Officer — Dynamic, Customer‑Focused Role

Lodge Service; Essex; Remote; GBP 36,420,000 - 45,847,000; Full time

Benefits offered by this job

Training & career paths

Pension scheme

28 days holiday

Uniform & Body Worn Videos

Benefits portal Retail, dining and gym

24/7 Doctor on Line & Counselling

Wellbeing Support

Inclusive culture

Job summary

Lodge Service is hiring a Security Officer to join the AdHoc team. This full‑time role involves working across a range of retail clients (Boots, bp, Next, Nike, Footlocker, Cineworld) with availability for 40+ hours weekly and variable pay by client (£12.71–£16.00).

The ideal candidate holds a valid SIA license, has UK right to work and a ~5‑year history, demonstrates excellent customer service, a smart appearance and a calm, procedure‑driven approach.

Qualifications

• SIA license is required.
• UK right to work and a 5-year history are needed.
• Retail security experience is preferred.
• Customer service skills are essential.
• Smart appearance is expected.

Responsibilities

• Protect staff, stock and customers.
• Prevent theft and deter wrongdoing.
• Partner with store management teams.
• Deliver professionalism and customer service.
• Support use of ASCONE for shoplifting prevention.
• Ensure safety of employees and customers.
• Maintain a visible deterrent presence.

Skills

Customer service

Smart appearance

Calm under pressure

Follow procedures

Tools

SIA License

Job description

Lodge Service is hiring a Security Officer to join the AdHoc team. This full‑time role involves working across a range of retail clients (Boots, bp, Next, Nike, Footlocker, Cineworld) with availability for 40+ hours weekly and variable pay by client (£12.71–£16.00).

The ideal candidate holds a valid SIA license, has UK right to work and a ~5‑year history, demonstrates excellent customer service, a smart appearance and a calm, procedure‑driven approach.