Retail Security Officer (Boots) St AlbansFull Time

Lodge Security Events; St Albans; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Training & career paths

Pension scheme

28 days holiday

Uniform & Body Worn Videos

Discount portal Retail, dining and gym

Job summary

Lodge Security Events is seeking a professional Security Officer to protect staff, customers and stock across our retail environments. You will deliver confident, visible deterrence and exceptional customer service while complying with security procedures.

The role offers ongoing training, career progression, and a supportive team in a dynamic, store-based setting. A valid SIA license and a neat, professional appearance are essential.

Qualifications

• Valid SIA license required.
• UK right to work & 5-year history.
• Strong customer service skills.
• Smart, professional appearance.
• Ability to follow procedures and stay calm under pressure.
• Retail security experience is preferred.

Responsibilities

• Protect staff, stock & customers.
• Prevent theft and security incidents.
• Partner with store management to ensure safety.
• Deliver professionalism and customer service at all times.
• Use ASCONE for shoplifting prevention where applicable.
• Ensure the safety of employees and customers.
• Maintain a visible deterrent presence.

Skills

SIA license

Customer service

Retail security experience

Calm under pressure

Follow procedures

Job description

Why Lodge

Lodge are a bold, ambitious Security company growing at pace. A human centric – solution led business where people and tech merge to offer holistic and innovative solutions to our clients and teams. Boasting a 100+ year heritage, Lodge offers the values and community of a (4th generation) family run organisation with the mindset and vision of a tech start up; and being independently owned and managed means we can respond and act with agility. We promote a collaborative, inclusive and dynamic working environment which provides real scope for growth and development to our team members.

Our Values

• Human: Client focused & considerate to colleagues and strives for best outcomes for all parties


• United: Shares information freely, communicates well, and understands the positive impact of a connected, in-tune team


• Grounded: Compliance leads decision making and takes pride in leaving projects better than they found it


• Dynamic: Open to innovation and new technology, thinking outside of the box to deliver a truly solution-led service

Security Officer Role

• Protect staff, stock & customers


• Prevent theft


• Partner with store management teams


• Deliver professionalism and customer service


• Use ASCONE for shoplifting prevention


• Ensure safety of employees and Customers


• Visible deterrent presence

Requirements

• Valid SIA License


• UK right to work & 5-year history


• Customer service skills


• Smart appearance


• Ability to follow procedures


• Calm under pressure


• Retail security experience is preferred

We Offer

• Training & career paths


• Financial Support – Ability to access your pay before payday


• Pension scheme


• 28 days holiday


• Uniform & Body Worn Videos


• Benefits portal Retail, dining and gym discounts


• 24/7 Doctor on Line & Counselling services


• Wellbeing Support


• Inclusive culture | Disability Confident Employer


• Boots Discount Card that entitles you to 22.5% discount on Boots own brand products and 12.5% discount on almost all other products (after 3 months service)

Please note: Due to the high volume of applicants, only shortlisted candidates will receive a response.