Retail Security Officer (Boots) TootingFull Time

Lodge Security Events; Greater London; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Training & career paths

Pension scheme

28 days holiday

Uniform & Body Worn Videos

Benefits portal with retail, dining &

24/7 Doctor on Line & Counselling

Wellbeing Support

Inclusive culture | Disability Confid.

Boots Discount Card 22.5%/12.5%

Job summary

Lodge Security Events is seeking a Security Officer in Greater London to protect staff, stock and customers while preventing theft and supporting store teams. You will deliver professionalism and excellent customer service on shift, using ASCONE for shoplifting prevention and maintaining a visible deterrent presence.

Requirements include a valid SIA license, UK right to work with a 5-year history, and a smart, calm, procedure-driven approach. Retail security experience is preferred.

Qualifications

• Valid SIA License.
• UK right to work with 5-year history.
• Customer service skills and a smart appearance.
• Ability to follow procedures and stay calm under pressure.
• Retail security experience is preferred.

Responsibilities

• Protect staff, stock & customers.
• Prevent theft.
• Partner with store management teams.
• Deliver professionalism and customer service.
• Use ASCONE for shoplifting prevention.
• Ensure safety of employees and customers.
• Maintain a visible deterrent presence.

Skills

Customer service skills

Calm under pressure

Follow procedures

Smart appearance

Retail security experience

Education

SIA License

Tools

ASCONE system

Job description

Why Lodge

Lodge are a bold, ambitious Security company growing at pace. A human centric – solution led business where people and tech merge to offer holistic and innovative solutions to our clients and teams. Boasting a 100+ year heritage, Lodge offers the values and community of a (4th generation) family run organisation with the mindset and vision of a tech start up; and being independently owned and managed means we can respond and act with agility. We promote a collaborative, inclusive and dynamic working environment which provides real scope for growth and development to our team members.

Our Values

• Human: Client focused & considerate to colleagues and strives for best outcomes for all parties


• United: Shares information freely, communicates well, and understands the positive impact of a connected, in-tune team


• Grounded: Compliance leads decision making and takes pride in leaving projects better than they found it


• Dynamic: Open to innovation and new technology, thinking outside of the box to deliver a truly solution-led service

Security Officer Role

• Protect staff, stock & customers


• Prevent theft


• Partner with store management teams


• Deliver professionalism and customer service


• Use ASCONE for shoplifting prevention


• Ensure safety of employees and Customers


• Visible deterrent presence

Requirements

• Valid SIA License


• UK right to work & 5-year history


• Customer service skills


• Smart appearance


• Ability to follow procedures


• Calm under pressure


• Retail security experience is preferred

We Offer

• Training & career paths


• Financial Support – Ability to access your pay before payday


• Pension scheme


• 28 days holiday


• Uniform & Body Worn Videos


• Benefits portal Retail, dining and gym discounts


• 24/7 Doctor on Line & Counselling services


• Wellbeing Support


• Inclusive culture | Disability Confident Employer


• Boots Discount Card that entitles you to 22.5% discount on Boots own brand products and 12.5% discount on almost all other products (after 3 months service)

Please note: Due to the high volume of applicants, only shortlisted candidates will receive a response.