Retail Security Officer (Boots) Friargate

Lodge Service Group; Grimsby; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Training & career paths

Pay advance option

Pension scheme

28 days holiday

Uniform & Body Worn Videos

Benefits portal

24/7 Doctor & Counselling

Wellbeing Support

Inclusive culture

Boots Discount Card

Job summary

Lodge Service is seeking a Security Officer to protect staff, customers and stock across assigned retail environments in the United Kingdom. You will work with store management to prevent theft, deliver high levels of customer service and maintain a visible presence on the shop floor.

We welcome candidates with an SIA license, strong professionalism, and the ability to follow procedures. Retail security experience is preferred and training and career progression opportunities are provided.

Qualifications

• Valid SIA license holder.
• UK right to work with 5-year history.
• Excellent customer service skills.
• Smart appearance.
• Ability to follow procedures.
• Calm under pressure.
• Retail security experience preferred.

Responsibilities

• Protect staff, stock and customers.
• Prevent theft and deter incidents.
• Partner with store management teams.
• Deliver professionalism and customer service.
• Utilise ASCONE for shoplifting prevention.
• Ensure safety of employees and customers.
• Maintain a visible deterrent presence.

Skills

SIA License

Customer Service

Retail Security

Calm Under Pressure

Follow Procedures

Right to Work (UK)

Smart Appearance

Job description

Why Lodge:

Lodge are a bold, ambitious Security company growing at pace. A human centric – solution led business where people and tech merge to offer holistic and innovative solutions to our clients and teams. Boasting a 100+ year heritage, Lodge offers the values and community of a (4th generation) family run organisation with the mindset and vision of a tech start up; and being independently owned and managed means we can respond and act with agility. We promote a collaborative, inclusive and dynamic working environment which provides real scope for growth and development to our team members.

Our Values:

This role brings our values to life through everyday actions, decisions, and the way people are treated and supported.

• Human:Client focused & considerate to colleagues and strives for best outcomes for all parties
• United:Shares information freely, communicates well, and understands the positive impact of a connected, in-tune team
• Grounded:Compliance leads decision making and takes pride in leaving projects better than they found it
• Dynamic:Open to innovation and new technology, thinking outside of the box to deliver a truly solution-led service

Security Officer Role:

• Protect staff, stock & customers
• Prevent theft
• Partner with store management teams
• Deliver professionalism and customer service
• Use ASCONE for shoplifting prevention
• Ensure safety of employees and Customers
• Visible deterrent presence

Requirements:

• Valid SIA License
• UK right to work & 5-year history
• Customer service skills
• Smart appearance
• Ability to follow procedures
• Calm under pressure
• Retail security experience is preferred

We Offer:

• Training & career paths
• Financial Support – Ability to access your pay before payday
• Pension scheme
• 28 days holiday
• Uniform & Body Worn Videos
• Benefits portal Retail, dining and gym discounts
• 24/7 Doctor on Line & Counselling services
• Wellbeing Support
• Inclusive culture | Disability Confident Employer
• Boots Discount Card that entitles you to 22.5% discount on Boots own brand products and 12.5% discount on almost all other products (after 3 months service)

Please note:

Due to the high volume of applicants, only shortlisted candidates will receive a response.