Retail Security Officer

Mitie Cleaning & Hygiene Services; Newcastle-under-Lyme; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated security personnel to join their team. This role involves safeguarding stores and assets while providing exceptional customer service. You'll enjoy competitive pay and benefits, including a flexible benefits scheme tailored to your lifestyle. With opportunities for professional growth and the use of cutting-edge technology, this position is perfect for those passionate about security and customer service. Join a diverse and inclusive team where your contributions will help create safe environments for customers and colleagues alike.

Benefits

Save As You Earn

Share Incentive Plan

Cycle to Work

Life Assurance

Childcare Vouchers

High Street Discounts

Financial Wellbeing Assistance

Virtual GP

Recognition Awards

Qualifications

• 5 years trackable working history in the UK.
• Experience in security, retail, or hospitality is essential.

Responsibilities

• Safeguard M&S stores, people, and assets.
• Use technology for effective incident reporting.
• Handle challenging situations professionally.

Skills

Customer Service

Communication

Energy

Enthusiasm

Security Experience

Education

SIA Licence

Tools

Body-Worn Cameras

Mobile Devices

Job description

Join us and help deliver the exceptional, every day.

Location:

M&S Wolstanton Stoke, Wolstanton Retail Park, ST5 0AP

Hourly Rate:

£12.76

Hours:

40+ per week, Permanent

Shift pattern:

4 on 4 off

Working hours:

Monday to Friday 0800-2100, Saturday 0800-2000, Sunday 1030-1630

Candidate must have 5 years trackable working history in UK.

At M&S we take security very seriously to ensure our colleagues, customers and stores are safe environments. M&S delivers the best security through our security teams and their market leading customer service.

Why You'll Love This Job

• Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
• Great Pay & Benefits: Earn £12.76 per hour with benefits like Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
• Professional Growth: Enjoy company-funded SIA Licence renewal and continuous training.
• Cutting-Edge Tech: Use body-worn cameras and mobile devices for incident reporting.
• Community: Join the friendly M&S and Mitie family.

What We're Looking For

• Experience: Security experience essential
• Certification: A valid SIA Licence.
• Skills: Excellent customer service and communication, energy, and enthusiasm

Your Role

• Stay Compliant: Follow all policies and legal requirements.
• Use Tech: Engage with provided technology for effective reporting.
• Proactive: Review and improve Assignment Instructions.
• Stay Alert: Report hazards and remain vigilant.
• Be Professional: Handle challenging situations with calm and professionalism.
• Emergency Ready: Contact emergency services when needed.

If you're passionate about customer service and have experience in security, retail, hospitality, or similar skills, then this could be the opportunity you've been looking for.

Ready to apply?

Our flexible benefits scheme offers benefits tailored to your lifestyle, including a virtual GP, financial wellbeing assistance via Salary Finance, and access to our benefits platform 'Choices' to customize your perks. Enjoy high street discounts, cycle-to-work schemes, life cover, share plans, and recognition awards like Mitie Stars with cash prizes.

We prioritize diversity and inclusion in our recruitment. If you need reasonable adjustments during the process, please let us know by emailing us.

Since 1987, Mitie’s 72,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving clients across various sectors.

Join our Mitie Team. Together, our diversity makes us stronger.

Apply Now