Retail Security Officer

Mitie Cleaning & Hygiene Services; Liverpool City Region; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Retail Security Officer to join their team. This role emphasizes the importance of security in retail environments, ensuring the safety of colleagues and customers. You will be responsible for protecting assets while delivering exceptional customer service. The position offers competitive pay, professional growth opportunities, and a supportive community. If you have a passion for security and customer service, this is a fantastic opportunity to make a significant impact.

Benefits

Save As You Earn

Share Incentive Plan

Cycle to Work

Life Assurance

Childcare Vouchers

Virtual GP

Financial wellbeing schemes

High street discounts

Life cover

Mitie Stars recognition

Qualifications

• 5 years trackable working history in the UK.
• Valid SIA Licence required.

Responsibilities

• Safeguard stores, people, and assets.
• Engage with technology for effective reporting.
• Handle challenging situations professionally.

Skills

Security experience

Customer service

Communication skills

SIA Licence

Tools

Body-worn cameras

Mobile devices

Job description

Join us to apply for the Retail Security Officer role at Mitie Cleaning & Hygiene Services.

Location: M&S Liverpool, Unit 15, 42 Lord Street, L2 1TA

Hourly Rate: £12.76

Hours: 40+ per week, Permanent

Candidate Requirements: Must have 5 years trackable working history in UK.

About the Role: At M&S, we prioritize security to ensure safe environments for colleagues, customers, and stores. Our security team provides excellent customer service and market-leading security measures.

Why You'll Love This Job

• Protect & Serve: Safeguard stores, people, and assets while delivering outstanding customer service.
• Great Pay & Benefits: Earn £12.76/hour with benefits like Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
• Professional Growth: Company-funded SIA Licence renewal and continuous training.
• Cutting-Edge Tech: Use body-worn cameras and mobile devices for incident reporting.
• Community: Join the friendly M&S and Mitie family.

What We're Looking For

• Security experience essential
• A valid SIA Licence
• Excellent customer service, communication skills, energy, and enthusiasm

Your Role

• Follow all policies and legal requirements.
• Engage with technology for effective reporting.
• Review and improve assignment instructions.
• Remain vigilant and report hazards.
• Handle challenging situations professionally.
• Be emergency ready and contact emergency services when needed.

If you're passionate about customer service and have experience in security, retail, hospitality, or similar fields, this could be the opportunity for you.

Our flexible benefits scheme includes options like virtual GP, financial wellbeing schemes, high street discounts, cycle-to-work, life cover, and more. We also recognize employee excellence through Mitie Stars, with cash prizes and top awards.

We are committed to inclusive recruitment and welcome applicants with disabilities or long-term conditions. Please let us know if you need any adjustments during the process.

Since 1987, Mitie has maintained a global presence with 72,000 employees, offering facilities management and professional services to a diverse range of clients.

Join our Mitie team and help us achieve even greater success together.