Relief Retail Security Officer

Carlisle Support Services; Bangor; Hybrid; GBP 17,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly pay

Company Pension Scheme

Health & Wellbeing Plans

Earned wages access

Induction & training

Uniform & kit

SIA top up training

Employee Assistance Program

Refer a Friend

Job summary

Carlisle Support Services is recruiting a Relief Retail Security Officer to support Tesco sites across North Wales. You will cover holidays and sickness with varying shifts, typically 6am-3pm and 3pm-11pm/midnight, with flexibility to suit you.

A competitive £14.65/hour rate is paid monthly and full induction and training are provided. The role offers opportunities to work across multiple locations, with access to a company pension, health plans, and wages access through Stream.

Qualifications

• Age 18+ and eligible to work in the UK.
• SIA Guarding or Door Supervision licence.
• Minimum 5 years of checkable work and address history.
• Reliable, punctual, flexible and well-presented.
• Experience in security or customer-facing role preferred.
• Ability to interact positively with clients and the public.
• Willing to provide documentation for screening.

Responsibilities

• Ensure colleague safety and provide a sense of assurance.
• Provide a smart, visible, proactive security presence.
• Effective conflict management and incident control.
• Control access and egress and conduct patrols.
• Engage with the public professionally.
• Be aware of hazards and respond appropriately.
• Provide guidance and direct customers as first point of contact.
• Follow safety and security processes and procedures.
• Work as part of a team and build strong relationships.

Skills

SIA security

Customer service

Front-line presence

Education

SIA Guarding or Door Supervision licence

Tools

Mobile patrols

Job description

Relief Retail Security Officer – Carlisle Support Services working in Partnership with Tesco

Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you’re willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you to succeed.

In this role you will cover holidays and sickness across various locations. You tell us where and when you can work and we will provide the hours that suit best. Our usual shift times are 6am-3pm, 3pm-10pm/11pm, with some sites having midnight finishes. The role will include varying hours but can be used as a full-time role (greater flexibility around travel and working hours needed) or to supplement to your main income.

Location and Hours

Location: North Wales (Access to own vehicle preferred to allow greater flexibility in areas to cover)
Hours: Varying hours covering a variety of shifts that include 6am-3pm, 3pm-11pm/midnight
Pay: £14.65 per hour

Benefits

• A competitive hourly rate of pay – paid monthly
• Access to Company Pension Scheme after qualifying period
• Health and Wellbeing Plans
• Stream - financial flexibility and instant access to earned and authorised wages
• Full induction, ongoing training, and career development
• Quality kit and uniform, everything you need to perform your role effectively
• Funded SIA top up training
• Employee Assistance Program
• Refer a Friend Scheme

Core Responsibilities

• Ensure colleague safety, providing a sense of assurance for all
• Provide a smart, visible, proactive, and engaging security presence and deterrent
• Effective conflict management, always taking control of incidents
• Control access and egress, conducting security patrols to deter crime
• Be able to proactively and professionally engage with the public
• Be aware of hazards and incidents, and responding appropriately
• Providing guidance, information and directing customers as a first point of contact
• Managing and following safety and security processes and procedures
• Working as part of a team, building strong working relationships

Ideal Candidate

• At least 18 years old – a legal requirement to work in a front-line licensable activity
• SIA Guarding or Door Supervision licence
• 5 years checkable work and address history
• Reliable, punctual, flexible, and smart in appearance
• Friendly, approachable, and always professional
• Enthusiastic and motivated to do a great job
• Ideally some experience within a Security environment or a customer facing role
• Able to interact with clients and customers in a positive manner
• Some experience working within a Security environment and working as part of a team
• Effective people skills, able to interact with clients and customers in a positive manner
• Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.

About Us

Join a growing market-leading brand of support services to work with the UK’s largest brands such as Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.

Equality, Diversity, and Inclusion

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.

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